IVA Financial Review Officer

6 months ago


Manchester, United Kingdom Bennett-Jones Manchester Full time

**Job Description and Specification**

Job Title: IVA Financial Review Officer

Department: Bennett Jones

Responsible to: Payments and Reviews Team Leader

Hours of work: 35 hours per week

Main Purpose: Complete client income and expenditure reviews as and when required

Principal

**Responsibilities**:

- Completing annual and ad-hoc income and expenditure reviews
- Discuss any changes to payments required with clients
- Liaise with other teams about the outcome of reviews
- Liaising with the team leader and insolvency practitioner about cases
- Any such duties that may be required by the business

Key Performance Indicators of the role
- Full packs assessed and triaged within 24 hours of receipt
- 80% of reviews due completed per month
- Average packs assessed 2 per working hour
- Score 90% on call audits
- Score 80% on internal audits
- Attend 90% of training
- Complete 36 hours of CPD per year

KPIs will be reviewed on a quarterly basis

Annual staff performance development reviews (PDR) will be held and professional development plans created to encourage progression within the business

Key Competence Requirements
- Ability to work with all levels of staff
- Professionalism
- Excellent organisational, analytical administrative and IT skills
- Ability to work under pressure and meet deadlines
- Effective time management skills

Bennett Jones

0161 819 5280

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Monday to Friday
- No weekends

Ability to Commute:

- Manchester (required)

Work Location: In person



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