Customer Service Agent

3 months ago


Walsall, United Kingdom YL Construction Resourcing Full time

**CUSTOMER SERVICE AGENT**

**Are you someone who has worked in customer service?**

**Have you got good communication skills?**

**Are you looking for a permanent job?**

**Well, if yes...**

You will be working on a social housing scheme based in Walsall.

As a resident customer service agent you will be:

- Developing positive relationships with residents to provide information and support during upgrade works.
- Conduct pre-entry visits and company inductions.
- Visit tenants in their homes to advise on the timing and nature of work being carried out.
- Establish good working relationships with site teams and clients.
- Act as the main point of contact, addressing problems and queries from tenants.
- Contact neighbourhood housing associations and build working relationships with them.

You do not need any previous experience doing this job, you just need to have a customer service background, positive attitude and basic computer skills.

You will be paid **£25,000** per year.

I look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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