Unscheduled Care Office Administrator, Band 3
6 months ago
The role will involve working with confidential information and dealing with sensitive issues so a knowledge of data protection and safeguarding would be an advantage. The post holder would need to provide a courteous, efficient and professional service, making a valuable contribution to support the team in tasks and daily workload.
The post holder will manage consultants’ correspondence, dealing with telephone calls/typing letters with a potentially distressing or emotional content, audio typing, minute taking for departmental meetings, moving and handling of patient notes daily which are often heavy (10-15kg+), handling patient queries, and liaising with other healthcare professionals in order to support the delivery of Trust activity targets and deliver safe patient care.
Computer literate in all Microsoft packages is essential. Ability to multi-task.
Additionally, the post holder will assist the medical rota co-ordinators in building rosters to maintain safe staffing levels, including liaising with a varying healthcare professionals and assist the rota coordinator in responding to doctors’ queries and advertise shifts on locums’ nest as and when required. You will also need to be willing to help with any other administrative duties directed by the rota co-ordinator/departmental manager.
Knowledge of Trackcare/Infoflex/Digi/PACs is desired but not essential.
Working as a team player is an integral part of the job role therefore good communication skills are key.
We are a very busy department and we require an energetic, enthusiastic and well organised individual to join our team as a Office Administrator in the Unscheduled Care Department. You will work alongside a small secretarial and rota co-ordinator team and support provision for Consultant and Specialist Nurse led inpatient services.
If you like to be kept busy, enjoy variety and have a good eye for detail whilst working under pressure then you could be the person we are looking for.
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Typing correspondence to patients, GP's, medical staff and any other required addressee, following clinical attendance or other patient contacts as directed by the USC Secretary Supervisor.
Take and transcribe minutes as appropriate
Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. chase up requesting investigations, transcription etc.
Regularly informing the Secretary Supervisor about progress and flagging up as a matter of urgency any issues, for example, difficult queries from patients etc.
Diary management, including booking meeting dates and venues, organising and distributing paperwork as required.
As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the Admin Manager/PALS/Supervisor Secretary to respond or escalate appropriately.
To cover colleagues during absences/annual leave/sick leave as directed by the Assistant General Manger. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.
Undertake routine office duties including electronic note tracking, photocopying, filing of correspondence and results for maintenance of records.
Assist in the training and induction for new and existing colleagues.
Taking the initiative as an when required as well as working flexibly and adapting to demands of the Department/Team as appropriate.
Undertake any other duties within the role, as required at the request of your Line Manager.
-
Team Secretary, Band 3
7 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeGreat care can change everything. At Gloucestershire Hospital NHS Trust we want to deliver outstanding care. The Medicine Division provides unscheduled, specialty and planned care services across a variety of medical specialties on both the main hospital sites in Cheltenham and Gloucester. This includes emergency services, inpatient acute care,...
-
Unscheduled Care Office Administrator, Band 3
7 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeTyping correspondence to patients, GP's, medical staff and any other required addressee, following clinical attendance or other patient contacts as directed by the USC Secretary Supervisor. Take and transcribe minutes as appropriate Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action...
-
Medical Administrator- Community Paediatrics, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeMedical Administrator - Community Paediatrics, Band 3 (20 hours a week) The post-holder will provide an efficient, confidential and professional support service to the specialist team. This will include administration support to enable provision of patient care and specialist services. Good communication with patients, relatives, general practitioners and...
-
Medical Administrator- Community Paediatrics, Band 3
7 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeMedical Administrator - Community Paediatrics, Band 3 (30 hours a week) The post-holder will provide an efficient, confidential and professional support service to the specialist team. This will include administration support to enable provision of patient care and specialist services. Good communication with patients, relatives, general practitioners and...
-
Access to Health Records Officer, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeAccess to Health Records Officer, Band 3 (20 hours a week) PROCESSING ACCESS TO HEALTH RECORDS APPLICATIONS 1. Responsible within a team for co-ordinating and ensuring that all SARs are dealt with in an efficient and timely manner within the statutory timescales. 2. Creation, use and maintenance of databases/spreadsheets for logging of all SARs, ensuring...
-
Health Care Assistant
7 months ago
Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeGreyfriars Psychiatric Intensive Care Unit (PICU) is seeking a highly motivated and experienced band 3 Health Care Assistant. Wotton Lawn Hospital tour - YouTube As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and...
-
Administration Co-ordinator, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeAdministration Co-ordinator, Band 3 (22.5 hours a week) To assist the ED Administration Manager to ensure that the Emergency Department operate an effective Reception/Administration Service. To assist the ED Administration Manager with all associated administrative work, including line management of Receptionists, rota management, pay returns, annual...
-
Mhict Administrator
7 months ago
Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time**1 x Fixed Term contract/secondment opportunity for up to 12 months** *Maternity Cover - 12 Months with potential further opportunity* - Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment* We are looking to recruit an enthusiastic and motivated...
-
Mhict Administrator
6 months ago
Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time**1 x Fixed Term contract/secondment opportunity for up to 12 months with the potential to become permanent depending on circumstances** Do you have excellent organisational skills and a compassionate demeanour? We are seeking a dedicated individual to join our team as Administrator, joining our friendly and supportive colleagues, in the Mental Health...
-
Resuscitation Department Administrator, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeResuscitation Department Administrator, Band 3 (22.5 hours a week) - Generate and action procurement processes for stationary, course materials and equipment - Administrative support for the department to ensure the continued efficiency of the Resuscitation Service - Receive and confirm training bookings for Resuscitation courses (ILS / PLS) from selected...
-
Clinical Health Care Support Worker, Band 3- Edward
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeClinical Health Care Support Worker, Band 3- Edward Jenner Unit (30 hours a week) Are you looking for a new challenge? If so then read on We currently have a vacancy for band 3 Clinical Health Care Support Worker within the Haematology Day Unit based at Gloucestershire royal Hospital. We are a dedicated and friendly team that provides treatment and...
-
Diabetes Education Administrator
8 months ago
Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeWe are looking for an enthusiastic, motivated and self-directed administrator for the Community Diabetes Service. We are a friendly and supportive, innovative team, delivering a gold standard service for Gloucestershire and place a high value on our administrative team, recognising the important contribution and significant role in the efficient running of...
-
Recruitment Administrator
6 months ago
Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time1 x Fixed Term contract/secondment opportunity for up to 6 months - Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment* Full time and part time roles available! You are....looking for a change to best suit your organisational, communicative and fast...
-
Band 5/6 Maternity Care Professional
6 days ago
Gloucester, Gloucestershire, United Kingdom NHS Full timeJob DescriptionThis exciting opportunity is for experienced midwives to apply at Band 6 or pre-registration midwives to join our Preceptorship programme, starting at Band 5 and progressing to Band 6 upon completion.You will be working within an integrated midwifery model, participating in Continuity of Carer Teams and collaborating with community teams and...
-
Administrator and Data Co-ordinator, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeDue to expansion in the Team, the Patient Investigation and Learning Team are looking for an additional flexible, dedicated and resilient Band 3 Administrator and Data Co-ordinator. A main component of the role is to provide a full and confidential administrative service (primarily supporting the complaints process), to maintain accurate and up to date...
-
Digital Project Support Officer
8 months ago
Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeAre you a dynamic individual who is looking to progress into a Project Management career? An exciting opportunity has arisen for a permanent role within the Digital Transformation Team at Gloucestershire Health and Care NHS Foundation Trust. We are looking for an enthusiastic and motivated individual to join the team as a Digital Project Support Officer,...
-
Medical Neurology Secretary, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeAs directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. Team-working - To work as part of an Administrative Support Team working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient...
-
Medical Secretary
7 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timePermanent position, 30 hours a week The post-holder will provide an efficient, confidential and professional secretarial service to 2 consultants and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners...
-
Team Secretary, Band 3- Specialist Palliative Care
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeKEY RESULT AREAS Whilst the organisation and structure within specialties/ divisions may vary the specific remit of this role will include: Referrals, Booking and Clinic Prep - Ensuring that all patient referrals are processed in a timely manner and ready for clinician review. - Booking of follow-up appointments, ensuring that any vacant slots are fully...
-
Breast Personalised Care Administrator, Band 3
6 months ago
Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeThe Breast Surgery Nursing Team are looking to welcome a motivated, organised, and efficient administrator to join them. You will be based at Thirlestaine Breast Centre, but the role may require across site working. You will be working closely with the nursing and the management team to deliver the very best care for our patients. We are a friendly team who...