Diabetes Education Administrator

4 weeks ago


Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

We are looking for an enthusiastic, motivated and self-directed administrator for the Community Diabetes Service. We are a friendly and supportive, innovative team, delivering a gold standard service for Gloucestershire and place a high value on our administrative team, recognising the important contribution and significant role in the efficient running of our service.

The post holder will provide essential support for the Community Diabetes Structured Education Team. They will need to use IT systems to book patients onto the sessions, add referrals, book venues, send invitation/discharge letters to patients and GP’s, collate patient data for reporting and take telephone calls on behalf of the Education Team.

Before applying, if you will require sponsorship you can confirm the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website.

Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government’s Visa's & Immigration's requirements for a Skilled Worker Visa.

The specific purpose of this role is to provide a comprehensive clerical and administration service for the Diabetes Education Team in order to improve the uptake of Diabetes Structured Education to adults in Gloucestershire and provide support to our other administrator in the team.

Provide an effective and efficient administrative support service to the Diabetes Structured Education Team including; answering telephone calls, taking messages, setting up meetings, diary management, travel arrangements, filing, archiving, scanning, maintaining stationary and clinical supplies, general faxing and photocopying as required.

Accurately input data onto spreadsheets and written records.

Trust Values

The post holder will be expected to work in line with the Trust values which are:
Working together

Always improving

Respectful and kind

Making a difference

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.



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