Receptionist / Bookings Assistant

7 months ago


Middlesbrough, United Kingdom Inflate Space Middlesbrough Full time

**About Inflate Space**

Inflate Space Middlesbrough is located in Captain Cook's Square in Middlesbrough town centre.

The reception is the hub of our business and we need friendly and confident individuals capable of running the day-to-day business and dealing with the general public. Reception is the first point of contact for our customers, so it is vital we deliver a friendly efficient customer service and create a warm welcoming atmosphere to all our customers before they start jumping or climbing

**Tasks**:
Your responsibilities will include:

- Greeting and welcoming all customers
- Making sure our customers are happy with our services and answering any queries customers may have
- Using our tills to check people in as well as helping customers to complete the online waiver process
- Controlling our wrist band admission system
- Making Announcements on our tannoy system
- Making bookings (and taking payment) for Birthday Parties
- Answering / transferring calls to appropriate people around the business
- Preparing paperwork for Birthday Parties at the start of each week
- Ensuring the reception area is kept clean and tidy
- Helping with closedown cleaning in different areas of the business.

**Skills Needed**:

- Good Communication and interpersonal skills at all levels
- Able to provide exceptional customer service
- Cash handling and basic I.T / till knowledge
- Professionalism and resilience
- Cleaning and administration knowledge
- Time Management

**Experience**:
Work experience in reception or administration where customer service skills have been gained would be advantageous. Any experience in dealing with customers face to face would also be useful.

**To Apply**:
**Job Types**: Part-time, Permanent

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- Are you available to work on Weekends and during School Holidays?

Work Location: In person



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