Veterinary Receptionist Assistant

3 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Vets Now Full time
Job Description

We are seeking a highly organized and communicative Veterinary Receptionist Assistant to join our team at Vets Now. As a key member of our emergency pet care service, you will be responsible for providing exceptional client care and administrative support.

Key Responsibilities:

  • Initial point of contact for clients during emergency situations, greeting clients, answering calls, and booking appointments.
  • Manage administrative duties in the clinic, ensuring smooth operations.
  • Provide updates to veterinary staff about patients and clients requiring assistance.

Working Pattern:

The role involves working a varied shift pattern, including evenings, weekends, and bank holidays. You will be required to work 7 weeks' pro-rata annual leave, plus your birthday as a paid day off.

Benefits:

  • Cash Health Plan provided by Simply Health.
  • Vets Now For You – reward gateway giving discounts and cashback with hundreds of retailers.
  • £780 CPD allowance pro-rata.
  • 10 hours paid CPD hours annually pro-rata.
  • Family-friendly policies, including sick, maternity, paternity, and adoption pay schemes.
  • UK Standard Pension contributions – 5% Employee/3% Employer.
  • Up to 50% discounted staff pet care.
  • Paid volunteering days.
  • Death in service of two times annual salary.

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.



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