Veterinary Receptionist Assistant
3 weeks ago
We are seeking a highly organized and communicative Veterinary Receptionist Assistant to join our team at Vets Now. As a key member of our emergency pet care service, you will be responsible for providing exceptional client care and administrative support.
Key Responsibilities:
- Initial point of contact for clients during emergency situations, greeting clients, answering calls, and booking appointments.
- Manage administrative duties in the clinic, ensuring smooth operations.
- Provide updates to veterinary staff about patients and clients requiring assistance.
Working Pattern:
The role involves working a varied shift pattern, including evenings, weekends, and bank holidays. You will be required to work 7 weeks' pro-rata annual leave, plus your birthday as a paid day off.
Benefits:
- Cash Health Plan provided by Simply Health.
- Vets Now For You – reward gateway giving discounts and cashback with hundreds of retailers.
- £780 CPD allowance pro-rata.
- 10 hours paid CPD hours annually pro-rata.
- Family-friendly policies, including sick, maternity, paternity, and adoption pay schemes.
- UK Standard Pension contributions – 5% Employee/3% Employer.
- Up to 50% discounted staff pet care.
- Paid volunteering days.
- Death in service of two times annual salary.
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
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