Customer Service Coordinator

6 months ago


LeighonSea, United Kingdom Viabl Ltd Full time

**The Able Group is an established company providing planned and reactive maintenance covering multiple trades across the UK.**

**Glazing-Locks-Plumbing-Gas & Heating-Drainage-Electrics-Pest Control**

We are seeking dynamic individuals for our Service Team based in our contact centre in Leigh on Sea.

**Our Customer Service Co-ordinators are the liaison point between the customer, supplier and engineer, responsible for co-ordinating all aspects of the service to ensure we provide a high-quality experience to our customers.**
- **Allocating jobs to the relevant engineer**
- **Speaking to engineers to monitor progress**
- **Taking details of work to be carried out and pricing accordingly**
- **Updating customers with information**

You will need to have initiative and common sense but also be able to follow procedure. You will be dealing with queries relating to existing and potential work, and you will be able to recognise and action problems and escalate when necessary. A high level of attention to detail is essential.

Experience of working in logistics or a customer service environment is ideal but not essential, however you must have excellent written and verbal communication skills and be really confident on the phone.

We offer a fun, friendly working environment, with a casual dress code, Well-being Wednesdays (fresh fruit), monthly themed events in the office, and Monthly and Annual employee awards.

Hours:
Sunday, Monday, Tuesday, Wednesday 17:00-22:00

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 23.5 per week

**Benefits**:

- Casual dress
- Company events

Application question(s):

- What interests you about this job?
- Do the hours suit your lifestyle?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



  • Leigh-on-Sea, United Kingdom Sanders Senior Living Full time

    The ideal candidate for this role will have previous experience in a similar position, with excellent communication and interpersonal skills.This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and is looking to take on a new challenge.Responsibilities:Lead the bistro team to achieve high-quality...


  • Southend-on-Sea, United Kingdom iSpy Group Full time

    **Position Overview**: We are currently seeking a highly skilled and experienced Service Coordinator to join our team. The Service Coordinator will play a critical role in ensuring the smooth operation of our service department by coordinating service requests, managing schedules, and providing exceptional customer support. **Responsibilities**: -...


  • Leigh-on-Sea, United Kingdom Viabl Ltd Full time

    **The Able Group is an established company providing planned and reactive maintenance covering multiple trades across the UK.** **Glazing-Locks-Plumbing-Gas & Heating-Drainage-Electrics-Pest Control** We are seeking dynamic individuals for our Service Team based in our contact centre in Leigh on Sea. **Our Customer Service Co-ordinators are the liaison...


  • Leigh-on-Sea, United Kingdom Viabl Ltd Full time

    **The Able Group is an established company providing planned and reactive maintenance covering multiple trades across the UK.** **Glazing-Locks-Plumbing-Gas & Heating-Drainage-Electrics-Pest Control** We are seeking dynamic individuals for our Service Team based in our contact centre in Leigh on Sea. **Our Customer Service Co-ordinators are the liaison...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Support Operations Coordinators WantedJob Description:We are seeking highly skilled Support Operations Coordinators to join our team in Brentwood, Essex. As a key member of our support operations team, you will be responsible for delivering exceptional support services to our customers.Key Responsibilities:Provide exceptional customer support through various...


  • Leigh-on-Sea, United Kingdom Viabl Ltd Full time

    **The Able Group is an established company providing planned and reactive maintenance covering multiple trades across the UK.** **Glazing-Locks-Plumbing-Gas & Heating-Drainage-Electrics-Pest Control** We are seeking dynamic individuals for our Service Team based in our contact centre in Leigh on Sea. **Our Customer Service Co-ordinators are the liaison...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Resourcing Group Full time

    Job DescriptionWe require an experienced Estimating and Customer Service Coordinator to join our team at Resourcing Group. The successful candidate will earn a competitive annual salary of £48,000 - £58,000.Your key responsibilities will include assisting the Manager in estimating, customer service, and parts departments. This will involve generating...


  • Clacton-on-Sea, United Kingdom CB Heating Ltd Full time

    We are looking for a **Service Coordinator Installation Team/ Customer Complaints Handler **to join our growing and dynamic team, at our Clacton-On - Sea site. - **Who are we?**_ CB Heating Ltd part of the EDF group and is one of the most respected names within the renewables sector. We are an established heat pump business with over 20 years of experience...


  • Leigh-on-Sea, United Kingdom Vapour Central Full time

    Vapour Central is seeking a highly motivated and customer-focused part-time team member to join our team as a Customer Care Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, supporting customers with device setup and troubleshooting, managing online and delivery orders, and working occasional shifts...


  • Leigh-on-Sea, United Kingdom Gateway Property Management Ltd Full time

    Gateway Property Management is a leading property services company managing an extensive and diverse nationwide portfolio of apartment blocks and housing developments from our network of offices in Essex, Leeds and London. Our client-base is made up of national and regional housebuilders, pensions funds, financial institutions, FTSE 250 companies, RMC and...

  • Service Coordinator

    6 months ago


    Clacton-on-Sea, United Kingdom CB Heating Ltd Full time

    We are looking for a **Service Coordinator Installation Team/ Customer Complaints Handler **to join our growing and dynamic team, at our Clacton-On - Sea site. - **Who are we? **_ CB Heating Ltd part of the EDF group and is one of the most respected names within the renewables sector. We are an established heat pump business with over 20 years of experience...


  • Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time

    _“Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.”_ Olympus are hiring for a **Service...


  • Burton-On-Trent, United Kingdom Wabtec - LH group Full time

    **Who will you be working with?** We are seeking an experienced Customer Service Coordinator to join our team at the LH Group (a Division of Wabtec UK Ltd) based in Burton on Trent we support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Adore Recruitment Full time

    Job SummaryWe are seeking a skilled Customer Service Assistant to join our team at Adore Recruitment. As an Apprentice Customer Services Officer, you will play a vital role in assisting commercial customers, coordinating engineer visits, and managing accounts with our sub-contractor network.


  • Leigh, United Kingdom Office Angels Full time

    **Company Overview**We are a leading recruitment agency with a strong presence in the UK market. Our team is dedicated to finding the best talent for our clients, and we are now seeking a Sales Administrator to join our team based in Leigh.As a Sales Administrator, you will be responsible for providing administrative support to our sales team, including...


  • Stockton-on-Tees, United Kingdom Imperial Professionals Full time

    **Customer Service Coordinator** Imperial Professionals are delighted to announce that we are working in partnership with a global engineering business who are recruiting for a Customer Service Coordinator on a permanent basis. **Salary**: Up to £23,000 per annum Contract: Permanent Location: Stockton Hours: Full Time **Job Purpose** To deliver a...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Customer Support CoordinatorLocation: Essex, England£30,000 per annumJob Summary:In this pivotal role as a Customer Support Coordinator, you will be responsible for delivering exceptional support to our valued customers. This fast-paced environment requires a proactive and customer-focused individual who is passionate about providing top-notch service.Key...


  • Leigh-on-Sea, United Kingdom Lloyds Banking Group Full time

    About This RoleWe're seeking a Part-Time Customer Service Assistant to join our team in a part-time branch-based opportunity working 24 hours a week, including some Saturdays. As a valued member of our team, you'll provide exceptional customer service, build strong relationships with customers, and contribute to a positive branch environment.The estimated...


  • Bradwell on Sea, Essex, United Kingdom Top Job Recruitment Ltd Full time

    Job OverviewThe role of the Custumer Service Advisor is to provide administrative and customer service support to our clients. This involves being able to communicate effectively, multitasking, and working well under pressure.The key responsibilities of this position include interacting with customers, providing administrative support, managing data,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Title: Freelance Customs CoordinatorThis role is a permanent, full-time position, working Monday to Friday, 9:00am to 5:00pm. We are seeking a highly organized and detail-oriented Freelance Customs Coordinator to join CV-Library's operations department.Key Responsibilities:Manage Shared Mailboxes: Oversee the efficient management of shared mailboxes,...