Customer Services Administrator
6 months ago
Gateway Property Management is a leading property services company managing an extensive and diverse nationwide portfolio of apartment blocks and housing developments from our network of offices in Essex, Leeds and London.
Our client-base is made up of national and regional housebuilders, pensions funds, financial institutions, FTSE 250 companies, RMC and RTM companies, freeholders, landlords, housing associations and property developers.
We’re an integral part of the Gateway Group Family of Companies: providing integrated solutions to our 50,000 customers in the UK real estate sector.
As we continue to grow, we are searching for enthusiastic and motivated individuals with a passion for world-class client and customer service, ready to take the next step in their career and join us at our Eastwood office.
Your daily tasks will require you to provide first-line telephone support to leaseholders & tenants as well as liaising with 3rd party contractors, arranging maintenance visits, filing, noting incoming correspondence and producing outgoing correspondence on behalf of the team. In addition, you will be required to respond to enquiries relating to payment plans, chase outstanding debts and other general credit control enquiries.
This is a local, office-based role that champions a healthy work-life balance. You’ll be working fixed hours for a growing company in a secure industry, surrounded by a team of warm and friendly people. Talent is highly valued here, meaning excellent opportunities for progression.
**Job Types**: Full-time, Permanent
**Benefits**:
- Referral programme
Schedule:
- Monday to Friday
Application question(s):
- What is your salary expectation
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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