Facilities Administrator

4 weeks ago

South West London, United Kingdom Abbatt Property Services Full time

Our client is looking for a Facilities Administrator to join their vibrant team at a High end Residential development in Battersea. This position is on a temp to perm basis and will be a great opportunity for an organised individual with atleast 1 years experience working in facilities or estate administration.

**Location**: Battersea

**Hours of work**: 09:00am to 17:30om Mon to Fri (40hrs)

**Salary**: 28,000 to £30,000 depending on experience
- Experience in the management of external suppliers, contractors and consultants covering a range of services (Desirable)
- Familiarity with Facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Desirable

**Duties include**:

- To support the on-site Facilities Team with all administration aspects duties at the Resort.
- Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
- E-mail correspondence & communication on behalf of FM department on site.
- To attend minute meetings as required.
- To maintain insurance correspondence, records & tracker information at all times.
- To liaise with the Resort Team & the support office as required.
- To deputise in absence of Facilities Coordinator.
- To ensure all the records of planned maintenance and servicing activities are kept up to date.

Responsible for recording relevant accurate information on all Service Partners, Consultants and Suppliers relating to Facilities & Maintenance.
- Working closely with the Office Admin Team, to ensure that all move-in, move-out and other resident data is maintained in an efficient and timely manner and that adequate records are kept of all residents, apartments and registered vehicles. Treating all of the information as confidential.
- Provide administrative support to Facilities Coordinator and Facilities Manager.
- Draft communication to residents, Resort Team and commercial units for planned works, unplanned disruptions, loss of services or planned/unplanned isolations of services.
- Arrange access (both Landlord's areas and residential & commercial demised areas) for any planned essential works such as planned preventative maintenance works, HIU, FCU Servicing, apartment fire inspection and reactive and emergency works such as defects, satellite/TV signal failures, leak trace & access and insurance approved works.
- Deal with tickets raised via EG Life (Resident Portal) for all facilities-related requests ensuring all the tickets are responded and actioned promptly.

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