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Helpdesk Administrator
3 weeks ago
We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Cambridge area on a full-time basis for a period of 2 months. **An Enhanced DBS on the Update Service is required for this role**
**Purpose of Role**:
To support the Estates Management in the provision of maintenance services with day-to-day activities which will be:
- Ensure that defined administrative functions of the department are carried out in a timely efficient manner
- Maintain record keeping systems for the department, some of which will be computerised
- Open and distribute all incoming mail
- To answer all telephone calls regarding maintenance, income generation, Energy and relay information to the relevant Estates Officer/Site Manager
- Assist the Estates Manager, Operations Manager with all typed and computer generated correspondence, written documents and procedures
- General day to day administrative duties
- To own, maintain and update the site CAFM system in relation to all reactive tasks under their control and management. This will include the following:
- Updating of the system with information from sub-contractors
- Updating of the system with information from operational staff members
- To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required
- To undertake any other reasonable tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager
**Job Types**: Full-time, Temporary contract
Contract length: 2 months
**Salary**: £11.50-£13.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: 390129
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