Customer Representative Executive
7 months ago
As a Customer Representative Executive, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. You will be the frontline representative, handling inquiries, resolving issues, and providing outstanding service to our customers.
**Responsibilities**:
- Provide exceptional customer service to clients in a professional and courteous manner
- Respond to customer inquiries promptly and efficiently
- Assist customers with product information, pricing, and order placement
- Upsell products and services to maximize sales opportunities
- Resolve customer complaints or issues in a timely and satisfactory manner
- Maintain accurate and detailed records of customer interactions and transactions
- Perform data entry tasks to update customer information in the system
**Requirements**:
- Fluent in English, both written and verbal communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and interpersonal skills
- Strong attention to detail and accuracy in data entry
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service role is preferred but not required
- Must be able to work well in a team environment
**Job Types**: Full-time, Permanent
**Salary**: From £25,631.10 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location: In person
-
Customer Service Representative
7 days ago
Newcastle upon Tyne, United Kingdom Highlight North East Full time**Customer Service Representative** **Full Time - Immediate starts available** Can you provide an outstanding customer experience? Given the right coaching and one of the best products on the market could you deliver? **If Yes the this may be the role for you.** Highlight North East has recently partnered up with a leading UK telecommunications brand...
-
Customer Service Representative
7 days ago
Newcastle upon Tyne, United Kingdom Highlight North East Full time**Customer Service Representative** **Full Time - Immediate starts available** Can you provide an outstanding customer experience? Given the right coaching and one of the best products on the market could you deliver? **If Yes the this may be the role for you.** Highlight North East has recently partnered up with a leading UK telecommunications brand...
-
Customer Representative
3 days ago
Newcastle Upon Tyne, United Kingdom Pareto Full time**Customer Representative** Location: Newcastle **Salary**: £27k (£42k) Ref: J13699:NE:GJ:CR Sector: Telecoms Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. **The Role**: As Graduate Customer...
-
Customer Representative
7 months ago
Newcastle upon Tyne, United Kingdom BLOOMING PARTNERS LIMITED Full timeAs a Customer Representative you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. You will be the frontline representative, handling inquiries, resolving issues, and providing outstanding service to our customers. **Responsibilities**: - Provide assistance to customers in a professional and friendly manner -...
-
Customer Representative
7 months ago
Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full timeAs a Customer Representative, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. You will be the frontline representative, handling inquiries, resolving issues, and providing outstanding service to our customers. **Duties**: - Provide exceptional customer service to clients via various face to face...
-
Customer Service Executive
7 months ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full timeAre you passionate about delivering exceptional customer experiences and achieving sales targets? We are searching for a dedicated and customer-centric individual to join our team as a Customer Service Executive. **Responsibilities**: - Engage with potential customers to understand their needs and preferences - Communicate effectively with customers in...
-
Customer Service Representative
4 days ago
Newcastle Upon Tyne, United Kingdom Red Dot Recruitment Full timeRole: Customer Service Representative Hours: Full Time **Salary**:£21,750 increasing to £24,000 after 20 weeks! The Role of the Customer Service Representative: - You will deal with a variety of calls - mainly inbound but with some outbound calls as well - & can deal with vulnerable customers & handle calls with extra care. You will assess the needs of...
-
Customer Service Representative
1 week ago
Newcastle upon Tyne, United Kingdom Highlight North East Full time**Full Time - Immediate starts available** Can you provide an outstanding customer experience? Given the right coaching and one of the best products on the market could you deliver? **If Yes the this may be the role for you.** Highlight North East has recently partnered up with a leading UK telecommunications brand and we are looking for customer service...
-
Customer Service Representative
3 days ago
Newcastle upon Tyne, United Kingdom Highlight North East Full time**Full Time - Immediate starts available** Can you provide an outstanding customer experience? Given the right coaching and one of the best products on the market could you deliver? **If Yes the this may be the role for you.** Highlight North East has recently partnered up with a leading UK telecommunications brand and we are looking for customer service...
-
Customer Service Representative
4 days ago
Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service Representative - full training given! Board Newcastle are looking for Customer Service Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...
-
Customer Representative
7 months ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full timeAre you passionate about delivering exceptional service and resolving customer inquiries? Join our team as a Customer Service Representative and play a pivotal role in ensuring our customers' satisfaction. **Responsibilities**: - Interact with customers in person and provide product information - Provide product knowledge and assistance to customers as...
-
Customer Solutions Representative
7 months ago
Newcastle upon Tyne, United Kingdom LNER Full time**Why LNER?** We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times,...
-
Customer Representative
6 months ago
Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full timeAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Responsibilities**: - Communicate with customers via various face to face channels to provide information and...
-
Customer Service Representative
10 hours ago
Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service / Sales - full training given! Board Newcastle are looking for Customer Service / Sales Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...
-
Customer Service Representative
7 months ago
Newcastle upon Tyne, United Kingdom AA Acquisitions Full timeWe are hiring a Customer Service Representative to manage customer queries and new customers. You will also be asked to process orders, modifications, and manage the customer journey through a number of communication channels. To do well in this role you need to be able to communicate well with different types of people, be confident in your ability to...
-
Customer Service Representative
7 months ago
Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service / Sales - full training given! Board Newcastle are looking for Customer Service / Sales Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...
-
Customer Service Representative
7 months ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time**Customer Service Representative** We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. This role offers an exciting opportunity to engage with customers, drive sales, and ensure outstanding service delivery. **Duties**: - Provide exceptional customer service to clients in person - Analyze...
-
Customer Representative
6 months ago
Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full timeAs a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Provide exceptional...
-
Customer Service Representative
4 weeks ago
Newcastle upon Tyne, United Kingdom Global Technology Solutions Full timeCustomer Service Representative location: Newcastle Pay rate: £14.84p/h inside IR35 Hours: between 9am-5pm monday to Friday Overview Customer Services Representatives (CSRs) will work a 37 hour week, covering 9am till 5pm (Monday Friday) at the Newcastle (Cobalt) Contact Centre, and will report to a Team Leader. CSRs will handle all aspects of customer...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Newcastle, providing exceptional service to existing customers and resolving high-level complaints.About the Role:Making outbound calls to retain customers and address their concernsDealing with escalated complaints and establishing...