Customer Service Representative

5 days ago


Newcastle upon Tyne, United Kingdom Highlight North East Full time

**Full Time - Immediate starts available**

Can you provide an outstanding customer experience?

Given the right coaching and one of the best products on the market could you deliver?

**If Yes the this may be the role for you.**

Highlight North East has recently partnered up with a leading UK telecommunications brand and we are looking for customer service advisors who will execute our sales and promotional campaigns on behalf of our new client.

As a customer service representative, you will be working with our field team performing ambassador-style work. Shortcuts are not an option with our client, who require well informed quality customers who have received the best possible face2face experience to help them enjoy their sale services

**Duties & Responsibilities**
- Interacting with customers, helping to educate, advise and navigate through the registration process
- Working as part of a fun, enthusiastic team to create exposure for the service
- Contribute to current campaigns by providing great support and input

**Benefits**
- Promotion and growth development in the role
- Daily on-going training and coaching to create rapid development
- Travel opportunities worldwide and national
- A Positive and interactive team environment where we believe adding value to **you **will add value to us

Previous experience in sales, call centre work, customer service, marketing would be a bonus for us but not required as full training is delivered, with each new advisor given 1-2-1 mentoring to ensure the highest quality of work.
- Well-articulated and confident at communicating
- Enthusiastic, can-do attitude and studious (willing to learn)
- Strong work ethic and coachable

If you believe you could be the highlight of someone’s day, don’t hesitate to **APPLY NOW**

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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