Ict Service Operations Administrator

7 months ago


Wakefield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

To assist and support in the smooth running of an effective IM&T Service Operations Team. To support the IM&T Service Operations Team in delivering the defined service provision. Provide first line support including incident/problem identification, resolution and escalation in line with local Service Level Agreements. Overcoming technical barriers in communication to record the nature of the problem effectively.

Accurately recording problems on the Service Desk system. Assist end users with password resets, create/amend user accounts and issue memory sticks.


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