ICT Infrastructure Specialist
15 hours ago
**Job Description:**
We are seeking a highly skilled ICT Infrastructure Specialist to join our team at Interface Recruitment UK.
**Key Responsibilities:**
- Maintain a broad technical understanding of ICT infrastructure and serve as the primary point of contact for incidents and ad-hoc support requests.
- Evaluate and ensure ICT equipment and infrastructure operate at optimal performance levels.
- Carry out change management requests, installation, maintenance, and support of ICT equipment.
- Implement proactive maintenance strategies to maximize ICT equipment and infrastructure availability.
- Liaise with contractors, communicate technical issues, and resolve incidents with minimal downtime and disruption.
- Provide technical support to projects and initiatives, conduct user equipment trials, and monitor Event Logs, Alert Emails, and ticketing tools.
- Identify business, security, and compliance risks associated with ICT equipment and infrastructure and develop plans to mitigate those risks.
- Develop and manage the company's ICT security policy and ensure regulatory and legislative compliance.
- Develop and implement a disaster recovery plan, perform regular server and network management tasks, and install and configure ICT equipment.
- Offer visible and accessible IT support to employees and guests, undertake ICT equipment and infrastructure projects, and maintain the server/communications room.
- Provide support for video conferencing and AV facilities, handle confidential information, design, update, and maintain technical documentation, and coordinate and facilitate office moves.
**Essential Technical Skills:
- Virtual servers
- HP switching and configuration
- VLANs
- Windows Server
- AD
- DNS
- DHCP
- IIS
- Group Policies
- Exchange Server
- SQL Server Management
- Windows 7 and 10
- Server Hardware
- Networking
- Firewalls
**Desirable Technical Skills:
- SonicWall
- VPN
- SSL-VPN
- MDM
- WiFi networks
- Nutanix or alternative Hyper-converged solution
- Phone System experience
- Sage Accounts and Payroll
- CCTV System Management
- Door/Security Access Management
**Estimated Salary:** £55,000 - £65,000 per annum depending on location and experience.
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