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Service Administrator

1 month ago

Wakefield, Wakefield, United Kingdom Sandal Huddersfield Full time
About Sandal Huddersfield BMW

We are a leading BMW retailer in the area, committed to delivering exceptional customer service and support. Our team is passionate about providing a premium experience for our customers, and we're seeking an organized and detail-oriented individual to join us as a 2nd Shift Facilities Admin.


Role Overview

This role plays a critical part in supporting the daily operations of our Service department. As a 2nd Shift Facilities Admin, you will be responsible for ensuring that all administrative tasks are handled efficiently, accurately, and proactively.


Key Responsibilities
  • Accurately invoice repair orders to ensure prompt payment processing
  • Handle warranty and servicing invoicing
  • Perform various administrative duties associated with the service process
  • Ensure full compliance with manufacturer's warranty claims, processes and procedures
  • Ensure technician write-up reports are accurate and complete

Benefits

We offer a highly competitive salary, a supportive team environment committed to excellence, and a range of benefits including:

  • Generous holiday allowance of 24 days plus Bank Holidays (Increases with length of service)
  • Additional Birthday day off
  • Excellent training opportunities to enhance your skills and career growth
  • 5-day working week
  • Contributory pension scheme
  • Free staff parking

Requirements

To succeed in this role, you will need:

  • At least 2 years of experience in an administrative role or in a similar position within the automotive industry
  • Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous
  • Strong organizational skills with the ability to manage multiple tasks effectively
  • Excellent communication skills, with both colleagues and customers
  • Reliable, hardworking, and enthusiastic approach to work
  • Experience within this role is highly preferred as is experience of Keyloop Drive systems (Previously Kerridge) and other dealer management systems

Estimated Salary: £28,000 - £32,000 per annum