Business Administration Apprentice

7 months ago


Kettering, United Kingdom Starting Off Full time

This is a fantastic opportunity for a recent school or college leaver who has an enthusiasm and keen interest in starting a career within Business Administration.

The company specialise in hosting/cloud solutions, business and residential internet and telecommunication support, web hosting and internet connectivity. As an Internet Service Provider, they have a large number of clients across the UK and provide fibre connectivity to residents and businesses.

Working independently and as part of the team, an administrative apprenticeship will involve developing, maintaining, and improving business administrative services through our dedicated onboarding team. As a central point of contact for their new customers, suppliers and contractors, responsibilities will include taking customer orders, processing customer data through internal systems and entering customer data into suppliers' systems; the role will develop strong communication and organisational skills while presenting opportunities to show initiative and develop/enhance key decision-making and problem-solving skills.

Key duties will include:

- Ensuring clients and customers receive the correct products and services.
- Packaging hardware and customer orders for delivery
- Liaising with customers and internal teams to schedule engineer appointments.
- Ensuring all equipment is dispatched and delivered promptly and correctly.
- Deliver five-star service for every customer, from ordering to getting connected with MTH Networks.
- Assisting in the provision of hardware, shipping, and preparing for dispatch.
- Utilising a CRM, creating customer accounts, raising tickets, ensuring notes are taken.This role will be working towards Business Administration Level 3 qualification supported by starting off.

**Job Types**: Full-time, Apprenticeship

Pay: From £6.40 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person



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