Seller Coordinator

3 months ago


London, United Kingdom ASOS Full time

**Company Description**
We're ASOS. We blend our flair for fashion with our love of cutting
- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.
**Job Description** The Role**

**The Details**
- Provide administrative support for marketplace sellers onboarding onto ASOS, supporting sellers to progress at pace through key steps from account setup to launch
- Proactively manage seller queries pre-launch and post-launch on ASOS, ensuring seller queries are resolved or escalated to relevant teams in a timely fashion
- Create and maintain seller training material to scale seller knowledge, enabling sellers to self-serve key onboarding steps and troubleshoot common issues
- Accumulate sufficient knowledge of seller standards and the seller portal, Mirakl, to support in answering seller queries, and approve product go lives where needed
- Support the Seller team to create and distribute key account management packs and surveys
- Support the Marketing team to coordinate seller content for key campaigns and onsite visibility initiatives
- Demonstrate a fundamental understanding of vintage sellers and online marketplaces; support the vintage seller manager to drive success of vintage sellers on ASOS
- Supporting our culture by championing Diversity, Equity & Inclusion strategies.

**Qualifications** About You**
- Strong written and verbal communication skills
- Extremely organised and able to manage time efficiently
- Self-motivated and a self-starter
- Able to adapt and respond to change
- Data-driven with excellent attention to detail
- Team player
- Service-orientated
- Knowledge of vintage fashion and core trends within this sector

**Additional Information** BeneFITS'**
- Employee discount (hello ASOS discount)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private Medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.


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