Tiktok E-commerce

5 months ago

London, United Kingdom TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

MAI (Merchant Acquisition & Incubation) team is responsible for UK merchant growth, aiming to onboard, incubate, educate merchants from scratch and drive their business success.
- Conceptualise, create and execute TikTok Shop LIVE Webinars/Training (3 hours LIVE per day) to improve sellers' knowledge of TikTok Shop business.
- Develop cohesive and effective content plan to drive engagement and business goals, including seller-facing scripts, webinar titles and descriptions, visual aid, and presentation material.
- Coordinate/project manage among various dependencies, collaborating with sellers and multiple internal teams which are part of the webinar hosting process (Account manager, Studio, PR, Marketing etc)
- Dedication to self-teach and navigate internal resources to be able to understand seller experience and TikTok Shop features/tools.
- Organize regular LIVE review, analyse post-LIVE data, collect seller feedback, test different webinar features, pull out insights, and optimise webinar plan and strategy accordingly.
- Responsible for other ad-hoc tasks assigned.

**Qualifications**:

- Robust and detailed knowledge of various topics about TikTok LIVE and TikTok Shop is preferred.
- Experience in presenting on TikTok or similar platforms is required.
- Good presentation skills, confident presenting alone or with others, and interacting in real-time with audience.
- Fast learner. Must be fast-paced, agile and resilient in their work, able to plan ahead, adhere to shifting deadlines.
- Good communication and project management skill, can project manage between lots of different key players and move things forward.
- Be able to develop analysis framework and analyse LIVE performance independently. Structured and original thinking, ability to thrive in an ambiguous environment and explain difficult concepts simply
- BSc degree in Marketing or relevant field is a plus
- Must be London-based.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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