Clinical Support Team Administrator

2 weeks ago


Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Norfolk are looking for an extremely professional, conscientious, calm and confident individuals to be a part of the Administration Team.

This role will be supporting the Clinical Teams. This will involve working closely with professionals and the general public. Working with different electronic patient systems to maintain patient information. This role will offer a variety from referrals into Norfolk Wellbeing, taking phone calls, update of patient records and general admin support to the clinical teams. This role has a shift pattern of 8am-4pm one week and 12pm-8pm the next and is based at Brooke House, Longwater Business Park.

Previous administration experience is essential. Full training will be given for this role. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

**Benefits**:
**Benefits included with this role are**:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

**Essential criteria**:
Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.



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