Clinical Team Administrator
2 weeks ago
We are looking for a full-time member to join our team within Central Administration based at Northside House in Norwich as a Clinical Team Administrator.
As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for patients into Secure and Forensic Service beds. The Central Admin Team provide the administrative support for our Trusts provision of this service along with our Gatekeeping Coordinator.
We also provide cash office provision to the wider care group dealing with patients’ monies, petty cash and cash and valuables in line with Trust Policies and Standing Financial Instructions.
We support our clinical team colleagues when a patient is admitted/transferred and discharged ensuring we collect and collate all required data as part of our commissioned requirements.
Secure and Forensic Services provide community and in-patient care to adult men and women who, as a possible consequence of their mental health needs, have come into contact with the criminal justice system. We also provide services to the three prisons in Norfolk - HMP Norwich, HMP Bure and HMP Wayland.
We work hard to make sure we provide a high level of customer service in each of the areas we cover. This role will include interaction and communication with a wide scope of people including service users, health and social care staff, medical and criminal justice professionals as well as solicitors and commissioners.
We are committed to offering the best possible administrative service and this requires us to work respectfully with each other and the wider Trust.
To work together with the existing central administration team to provide cover for all elements of our service provision. To create and maintain good working relationships with colleagues in our clinical areas to offer support as and when required to both our cash office and reception.
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