Clinical Technologist

The post holder will be given the chance to be involved in the whole life cycle of medical devices from the acceptance phase through preventative maintenance, repair activity & then finally safe & appropriate disposal. They will find themselves challenged by technical problems where an understanding of engineering, electronics & computing will be needed to enable them to offer solutions to complex problems. Good communication skills will be needed to convey complex matters in a concise manner.

The post holder will be a member of a team tasked with the delivery of multiple projects. They will need to have a flexible approach to work & a high level of drive & ambition to help achieve organisational goals, attention to detail & professional integrity is essential.

The post holder will work as part of the Clinical Engineering Department providing repair, calibration and maintenance to a wide range of medical, diagnostic and therapeutic equipment.

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Main Duties & Responsibilities
- Provide technical support through carrying out servicing, inspection and repair / maintenance, calibration, safety and acceptance testing on a range of delicate and sensitive medical equipment, requiring high levels of dexterity and coordination, along with a use of sensory skills and precision tools.
- Ensure that equipment is readily available to service users.
- Ensure the prompt delivery of requested items to service users and collect items

as required.
- Clean and decontaminate equipment between return and reissue.
- Provide administrative support to the team including updating job and device records in the medical equipment management database.
- Support with the procurement, the associated record keeping and the administering of the calibration of test equipment, escalating to Senior colleagues for more complex scenarios as required.
- Adopt and promote a customer focused culture, understanding customer requirements and ensuring that complex and sensitive communication to service users and patients is appropriate, timely and effective.

**Duties include**:

- To provide day-to-day technical support, working primarily supervised by Senior Staff for much of the day.
- Carrying out regular (at least daily) rounds to collect equipment no longer in use; negotiating with clinical users to ensure equipment is not required.
- Cleaning and disinfecting equipment before it is put back into use - using knowledge of cross-infection risks and infection control policies and procedures.
- Before equipment is put back into use, under the guidance of Senior Staff carrying out functional tests, identifying faulty equipment, logging the fault on the equipment management database and reporting to the appropriate Clinical Engineering team.
- Report problems associated with user error to the Senior Staff for escalation as appropriate.
- Assist with ensuring all requests, deliveries and collections are logged into the computerised equipment management system so that the loan status of all equipment is kept updated. This includes logging out-of-hours loans.
- Under the direction of the Chief Technician or immediate Supervisor, provide clinical technical services for preventive maintenance. This will involve:

- Carrying out planned preventative maintenance (PPM) on a range of clinical equipment, using test equipment, to ensure that manufacturers’ functional and safety specifications are met.
- Negotiating with service users to ensure that equipment is available for PPM.
- Under the direct supervision of Senior Staff, provide clinical technical support to assess the performance, diagnose faults and carry out repairs to a range of clinical equipment. This will involve:

- Undertaking fault-finding using appropriate techniques to diagnose problems
- Check that equipment performs to manufacturer’s specifications.
- Carry out calibration, quality control and safety testing.
- Rectify equipment faults to component level, with more complex faults referred to senior colleagues as required.
- Carry out electrical safety tests to identify any potentially hazardous equipment.
- Carry out repairs in isolation rooms under the Trusts Infection Control Policies and Clinical Guidelines.
- Carry out acceptance testing and commissioning of new equipment and decommissioning of end-of-life equipment, in accordance with departmental and Trust policies and procedures.
- In consultation with senior clinical technologists, identifying potentially hazardous sym