Lead Administrator

6 months ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

To supervise and work within an administrative team in the provision of an efficient, comprehensive and effective administration support within the Cardiac & Respiratory Investigations department.

**The post holder will**:
- Assist with the management and provision of an efficient and comprehensive administration support within the Cardiac & Respiratory Investigations department.

To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team in accordance with the correct procedures and policies.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Significantly contribute to the delivery of pathways for all patients encompassing Cardiology & Respiratory services and other external specialities. This will include actively monitoring and tracking patients on the Cardiac & Respiratory Investigations waiting lists as well as their 18-week RTT pathway.

Ensure information is recorded on all systems in a timely fashion, escalating any breaches.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.

Undertake line management responsibilities for the Cardiac & Respiratory Investigations Administration team.

To perform all allocated tasks required to meet the needs of the service.

To undergo training to meet the needs of new developments within the Service. To identify training for other members of the team.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Teamwork

As a team ensure that all functions within the speciality are completed.

Maintain close working relationships with colleagues within the speciality.

Work closely with clinical teams and other departments within the organisation.

Advise the Cardiology & Respiratory Administration and Performance Coordinator and Cardiology & Respiratory Administration and Pathway Coordinator of any points of concern relating to the administration of the service and processes in place.

Work a buddy system with other Band 4’s in the EMED division to ensure adequate cover is in place during absence.

Attend team meetings at required intervals.

Communication

**Key links with**:
Patients & carers

Cardiology & Respiratory Administration and Performance coordinator

Cardiac & Respiratory Management & clinical team

Angiography clinical team

EMED Performance Manager

Consultants and secretarial teams

Other wards and clinical teams

Primary Care Trusts and other external organisations

Operational and Administrative Processes

Administration - Patient records and information

The post holder is required to maintain both paper and computerised records in accordance with Trust standards.

Management of patient journey

Management of referrals

Book appointments for Cardiology & Respiratory Diagnostic tests and Procedures undertaken within the department.

To cancel, rebook and rearrange appointments as directed.

Ensure that data entered onto TOMCAT, MEDWAY, E track and other systems is complete and accurate.

Ensure patients receive accurate appointment information using TOMCAT & MEDWAY booking system.

Ensure patients receive a choice of appointment in accordance with the Trust Access policy.

Ensure any actions detailed in clinic/discharge communication have been completed.

Work within guidelines relating to data protection and confidentiality.

Deal with any problems in a constructive manner, communicating with relevant staff as necessary.

Inform Administration and Performance Coordinator, Cardiac & Respiratory Investigations Manager and Angiography unit manager where waiting times for patients may exceed appropriate targets.

Work with staff to help reduce waiting times in line with appropriate targets.

Provide ad hoc basic waiting list information as requested.

Administration - General

**General administrative duties to include**:
- Manage and maintain the Cardiac & Respiratory Investigations diary ensuring appointment slots are fully utilised and booked in accordance with the Trust Patien



  • Peterborough, Peterborough, United Kingdom AM FRESH Group Full time

    We are looking for an experienced Technical Coordinator to join our team at AM FRESH Group in Peterborough. This is an exciting opportunity to work in a hybrid office setting, Monday to Friday, and be part of a collaborative and supportive team.ResponsibilitiesOffer exceptional written and verbal communication skills to ensure seamless collaboration with...

  • Lead Administrator

    6 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Teamwork As a team ensure that all functions within the speciality are completed. Maintain close working relationships with colleagues within the speciality. Work closely with clinical teams and other departments within the organisation. Advise the Cardiology & Respiratory Administration and Performance Coordinator and Cardiology & Respiratory Administration...

  • Lead Administrator

    5 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Due to expansion within the team, we are looking to recruit an additional Lead Administrator. The role would require cross site working. To supervise and work within an administrative team in the provision of an efficient, comprehensive and effective administration support within the Cardiac & Respiratory Investigations department. - Assist with the...

  • Lead Administrator

    5 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Teamwork As a team ensure that all functions within the speciality are completed. Maintain close working relationships with colleagues within the speciality. Work closely with clinical teams and other departments within the organisation. Advise the Cardiology & Respiratory Administration and Performance Coordinator and Cardiology & Respiratory Administration...

  • Administrator

    3 weeks ago


    Peterborough, United Kingdom CV-Library Full time

    Job Title: Administrator Location: Peterborough Sector: Healthcare Department: CYPF (Care for young people’s future) Band: 3 Job type: Temporary Duration of booking: Expected to be for 2 months (possible extension) Pay Rates £11.67 paye per hour £13.00 paye inclusive of holiday pay £14.50 umbrella per hour Depending on skills...

  • Senior Administrator

    6 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    The post holder will provide Senior Administrative support to a team of Administrators, Assistant Administrators and the Admin Team Lead. You will act as the Ward/Team Co-ordinator in a team that may include clinical and/or non-clinical staff, Provide administrative support to a range of staff. There will also be a requirement for PA support for service...

  • Senior Administrator

    6 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities Are you looking for a role that will allow you to be challenged, do you want to be part of leading a high functioning countywide team, if so this role might be just what you are looking for. OPAC (Older People Adult & Community) Administration are...

  • Administrator

    7 days ago


    Peterborough, United Kingdom Your World Recruitment Ltd Full time

    Job Title: AdministratorLocation: PeterboroughSector: HealthcareDepartment: CYPF (Care for young people’s future)Band: 3Job type: TemporaryDuration of booking: Expected to be for 2 months (possible extension)Pay Rates£11.67 paye per hour£13.00 paye inclusive of holiday pay£14.50 umbrella per hourDepending on skills and experienceJob OverviewAdmin...

  • Administrator

    5 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities OPAC (Older People and Adult Community Services) administration service is recruiting a Site Support Administrator to be part of an exciting and innovative remodel that's going to provide essential administration support to our clinical services...


  • Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Unleash Your Potential as a Senior Medical SecretaryAre you an ambitious and dedicated individual looking to take your career to the next level? Do you possess excellent administrative skills and a passion for delivering exceptional support in a fast-paced healthcare environment?We are seeking a highly motivated Senior Medical Secretary to join our esteemed...

  • Admin Lead

    6 months ago


    Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to join our service. We have a full-time vacancy working 37.5 hours per week, Monday to Friday for an Admin Team Lead within our administrative team. The postholder will be required to cover and attend our locality...


  • Peterborough, United Kingdom Yorkshire Building Society Full time

    Are you a seasoned professional with a knack for navigating complex mortgage lending scenarios and a passion for building high-performing teams? Do you thrive in a fast-paced environment where risk management meets exceptional customer service? If so, then we want you to hear from you for our new role as a Lead Administration Specialist in our commercial...

  • Administrator

    6 months ago


    Peterborough, United Kingdom The Best Connection Employment Group Full time

    If you’re organised, driven and enjoy a challenge this is the job for you! We have an exciting new opportunity to work for our energetic, fast-growing business as a Recruitment Administrator. We are looking for experience of using Microsoft Word, Excel Spreadsheets and great communication skills both over the telephone and face to face. **Benefits...

  • Administrator

    6 months ago


    Peterborough, United Kingdom The Best Connection Employment Group Full time

    If you’re organised, driven and enjoy a challenge this is the job for you! We have an exciting new opportunity to work for our energetic, fast-growing business as a Recruitment Administrator. We are looking for experience of using Microsoft Word, Excel Spreadsheets and great communication skills both over the telephone and face to face. **Benefits...

  • Administrator

    5 months ago


    Peterborough, United Kingdom The Best Connection Employment Group Full time

    If you’re organised, driven and enjoy a challenge this is the job for you! We have an exciting new opportunity to work for our energetic, fast-growing business as a Recruitment Administrator. We are looking for experience of using Microsoft Word, Excel Spreadsheets and great communication skills both over the telephone and face to face. **Benefits...


  • Peterborough, United Kingdom Quest Employment Full time

    Job Opportunity: Experienced Administrator (Temporary Ongoing)Location:Alwalton Hill, near Orton Southgate, PeterboroughCompany:Quest Employment on behalf of a leading supply chain solutions businessAre you a motivated and organised Administrator looking for your next opportunity? Quest Employment is recruiting for anExperienced Administratorto join a...

  • Administrator

    6 months ago


    Peterborough, United Kingdom The Institute of Export & International Trade Full time

    The Institute of Export & International Trade (IOE&IT) is the leading UK membership association for those working in exporting and importing. These are exciting times in international trade and we’re seeing sustained growth in the demand for our services and qualifications - as a result, our team needs to grow too. We are now recruiting an **Administrator...

  • Administrator

    5 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you. We require an Administrator to work within the Cambridgeshire & Peterborough Talking Therapies service based at 17...

  • Admin Lead

    5 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities. To provide leadership and manage a team of administrative staff including undertaking appraisals, supervision, training and development of Band 3 and Band 4 staff To provide leadership and manage a team of administrative staff across a variety of...

  • Sales Administrator

    5 months ago


    Peterborough, United Kingdom Hurfords Full time

    Sales Administrator At Hurfords , part of the Connells Group, we're looking for a highly motivated Sales Administrator to support our fantastic team in Peterborough. As our Sales Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. A...