Lead Administrator

3 months ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Due to expansion within the team, we are looking to recruit an additional Lead Administrator. The role would require cross site working.

To supervise and work within an administrative team in the provision of an efficient, comprehensive and effective administration support within the Cardiac & Respiratory Investigations department.
- Assist with the management and provision of an efficient and comprehensive administration support within the Cardiac & Respiratory Investigations department.
- Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds customer expectations.
- To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team in accordance with the correct procedures and policies.
- Significantly contribute to the delivery of pathways for all patients encompassing Cardiology & Respiratory services and other external specialities. This will include actively monitoring and tracking patients on the Cardiac & Respiratory Investigations waiting lists as well as their 18-week RTT pathway.
- Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
- Undertake MPA’s for the Cardiac & Respiratory Investigations Administration team.
- Manage annual leave and sickness reporting ensuring all records are updated in a timely fashion.
- To undergo training as necessary to meet the needs of new developments within the Service. To identify training for other members of the team in conjunction with the Cardiology & Respiratory Administration and Pathway Coordinator.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Teamwork

As a team ensure that all functions within the speciality are completed.
- Maintain close working relationships with colleagues within the speciality.
- Work closely with clinical teams and other departments within the organisation.
- Advise the Cardiology & Respiratory Administration and Performance Coordinator and Cardiology & Respiratory Administration and Pathway Coordinator of any points of concern relating to the administration of the service and processes in place.
- Work a buddy system with other Band 4’s in the EMED division to ensure adequate cover is in place during absence.
- Attend team meetings at required intervals

Communication

**Key links with**:

- Patients & carers
- Cardiology & Respiratory Administration and Performance coordinator
- Cardiac & Respiratory Management & clinical team
- Angiography clinical team
- EMED Performance Manager
- Consultants and secretarial teams
- Other wards and clinical teams
- Primary Care Trusts and other external organisation

Operational and Administrative Processes

Administration - Patient records and information

The post holder is required to maintain both paper and computerised records in accordance with Trust standards.
- Management of patient journey
- Management of referrals
- Book appointments for Cardiology & Respiratory Diagnostic tests and Procedures undertaken within the department.
- To cancel, rebook and rearrange appointments as directed.
- Ensure that data entered onto TOMCAT, MEDWAY, E track and other systems is complete and accurate.
- Ensure patients receive accurate appointment information using TOMCAT & MEDWAY booking system.
- Ensure patients receive a choice of appointment in accordance with the Trust Access policy.
- Ensure any actions detailed in clinic/discharge communication have been completed.
- Work within guidelines relating to data protection and confidentiality.
- Deal with any problems in a constructive manner, communicating with relevant staff as necessary.
- Inform Administration and Performance Coordinator, Cardiac & Respiratory Investigations Manager and Angiography unit manager where waiting times for patients may exceed appropriate targets.
- Work with staff to help reduce waiting times in line with appropriate targets.
- Provide ad hoc basic waiting list information as requested

Administration - General

**General administrative duties to include**:
- Manage and maintain the Cardiac & Respiratory Investigations diary ensuring appointm


  • Lead Administrator

    3 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To supervise and work within an administrative team in the provision of an efficient, comprehensive and effective administration support within the Cardiac & Respiratory Investigations department. **The post holder will**: - Assist with the management and provision of an efficient and comprehensive administration support within the Cardiac & Respiratory...

  • Lead Administrator

    3 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Teamwork As a team ensure that all functions within the speciality are completed. Maintain close working relationships with colleagues within the speciality. Work closely with clinical teams and other departments within the organisation. Advise the Cardiology & Respiratory Administration and Performance Coordinator and Cardiology & Respiratory Administration...


  • Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Position Overview We are seeking a motivated individual to become a vital member of the Orthotics Team within our healthcare organization. The primary focus of this role is to facilitate a thorough administrative support system within the Orthotics department, serving as the main point of contact for patients, visitors, and staff, whether in person or...

  • Lead Administrator

    3 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Teamwork As a team ensure that all functions within the speciality are completed. Maintain close working relationships with colleagues within the speciality. Work closely with clinical teams and other departments within the organisation. Advise the Cardiology & Respiratory Administration and Performance Coordinator and Cardiology & Respiratory Administration...


  • Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Job SummaryWe are seeking an experienced and motivated individual to join our maternity operational workforce as a Maternity Administration Co-ordinator. This role will involve line management and leadership of a team of administration and clerical staff, working to support the Maternity, Gynaecology and Breast Division to achieve their operational and...


  • Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Job SummaryWe are seeking an experienced and motivated individual to join our maternity operational workforce as a Maternity Administration Co-ordinator. This role will involve line management and leadership of a team of administration and clerical staff, working to support the Maternity, Gynaecology and Breast Division to achieve their operational and...

  • Senior Administrator

    3 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    The post holder will provide Senior Administrative support to a team of Administrators, Assistant Administrators and the Admin Team Lead. You will act as the Ward/Team Co-ordinator in a team that may include clinical and/or non-clinical staff, Provide administrative support to a range of staff. There will also be a requirement for PA support for service...

  • Senior Administrator

    3 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities Are you looking for a role that will allow you to be challenged, do you want to be part of leading a high functioning countywide team, if so this role might be just what you are looking for. OPAC (Older People Adult & Community) Administration are...

  • Administrator

    2 months ago


    Peterborough, United Kingdom Breedon Group plc Full time

    About Breedon GroupAt Breedon Group, we pride ourselves on being one of the leading construction materials companies in the UK and Ireland. We are committed to providing innovative solutions and sustainable materials that contribute to building a future that benefits our communities. Our team is driven by integrity, commitment to excellence, and a passion...

  • Admin Lead

    3 months ago


    Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to join our service. We have a full-time vacancy working 37.5 hours per week, Monday to Friday for an Admin Team Lead within our administrative team. The postholder will be required to cover and attend our locality...


  • Peterborough, United Kingdom Yorkshire Building Society Full time

    Are you a seasoned professional with a knack for navigating complex mortgage lending scenarios and a passion for building high-performing teams? Do you thrive in a fast-paced environment where risk management meets exceptional customer service? If so, then we want you to hear from you for our new role as a Lead Administration Specialist in our commercial...

  • Administrator

    3 months ago


    Peterborough, United Kingdom The Best Connection Employment Group Full time

    **Title: Administrator / Recruitment Resourcer** If you’re organised, driven and enjoy a challenge this is the job for you! We have an exciting new opportunity to work for our energetic, fast-growing business as a Recruitment Administrator. We are looking for experience of using Microsoft Word, Excel Spreadsheets and great communication skills both over...

  • Administrator

    3 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities OPAC (Older People and Adult Community Services) administration service is recruiting a Site Support Administrator to be part of an exciting and innovative remodel that's going to provide essential administration support to our clinical services...

  • Booking Administrator

    3 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. - To monitor and maintain diagnostic waiting lists - To provide administrative support for the Cardiac / Respiratory Investigations Department - To support the smooth running of the...

  • Booking Administrator

    3 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    ADMINISTRATION To book appointments for Cardiology & Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. To cancel, rebook and rearrange appointments as directed. To respond to general enquiries to the department Register referrals onto department computer system in...


  • Peterborough, United Kingdom Charles Jenson Recruitment Full time

    Charles Jenson Recruitment is on the lookout for a proactive and detail-oriented Financial Operations and Office Administration Lead to manage the financial activities and daily operational functions of our vibrant digital agency. The successful candidate will demonstrate robust financial expertise, outstanding organisational capabilities, and the ability to...


  • Peterborough, United Kingdom Page Personnel Full time

    Peterborough based leading tech company offering long term temp roles - Compliance Administrator role offering variety for a strong administrator **About Our Client**: This exciting Peterborough Based IT & Tech business have a great reputation locally and internationally. They are looking for 2 individuals to support on the document scanning and compliance...

  • Admin Lead

    3 months ago


    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities. To provide leadership and manage a team of administrative staff including undertaking appraisals, supervision, training and development of Band 3 and Band 4 staff To provide leadership and manage a team of administrative staff across a variety of...

  • Administrator

    3 months ago


    Peterborough, United Kingdom Repair and Maintenance Plans Ltd (RAMP) Full time

    **RAMP (Repair and Maintenance Plans) is an exciting, innovative and forward thinking business that provides a range of automotive repair and maintenance plans throughout the UK.** We specialise in partnering with the very best franchise and independent motor retailers to provide their customers with industry leading products that deliver the highest levels...

  • Booking Administrator

    3 months ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. - To monitor and maintain diagnostic waiting lists - To provide administrative support for the Cardiac / Respiratory Investigations Department - To support the smooth running of the...