Online Administrator

3 months ago


Lichfield, United Kingdom TopGear Recruitment Solutions LTD Full time

**Online Administrator / Customer Service advisor required in Fradley Park**

I am currently recruiting for a well established client on Fradley park Lichfield who are looking for an experienced Online Administrator/Customer service advisor

**Responsibilities and Duties**
- Creating quality listings of appliances on Amazon, eBay, OnBuy and our website. (Ensuring all content, both copy and imagery, is up to date)
- Answering phones and talking to customers
- Responding quickly and efficiently to any customer needs.
- Communicating with customers regarding sales and returns.
- Communicating with couriers daily
- Booking in deliveries with appropriate couriers
- Replying to customer enquiries via appropriate media platforms
- Any other tasks as laid out by business managers.

**Qualifications and Experience required**
- PC literate
- Excel literate
- Excellent written and verbal communication
- Previous experience with SAGE 50
- Previous experience with Linnworks (_Preferred but not required)_
- The ability to work under pressure and to deadlines.
- Be self-motivated and able to work to deadlines
- To be able to work well as part of team and maintain a positive attitude

**Working Hours**:
Monday-Friday 9.00 AM - 5.00 PM.

**Pay Rate**

£10.42 - £12.00 Negotiable depending on experience

**Salary**: £10.42-£12.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Lichfield, WS13 8RZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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