Business Support Coordinator

4 months ago

Bicester, United Kingdom Mtech Access Full time

**Who we are and what we do**:
We are a dynamic, friendly and rapidly expanding independent market access and HEOR consultancy with offices in Oxfordshire, London, Manchester, York, Newcastle, and Cambridge. We provide strategy and solutions to help Pharma and Medtech companies bring interventions to market, providing more patient choice and meeting the needs of the healthcare environment.

We strive to be the consultancy of choice for people pursuing careers in market access and HEOR by maintaining a high-performing, happy, motivated community. We are proud of our collaborative, nurturing environment and are known for our exemplary work and for being agile and innovative.

Our core services are health economics, systematic literature review and network meta-analysis, global market access and pricing, UK NHS Insights, HTA support, and customer communication.

**The role**:
This is a full-time position based in our office in Bicester. This role will involve a wide variety of duties as follows:

- Administration to support all 90 Mtech Access employees, based across six offices and with some remote working
- Receptionist duties in head office, including screening telephone calls, managing post, supplies, visitors, etc
- Record-keeping to support the Operations and Compliance function
- Light accounting duties to support the Finance team
- Managing bookings with external providers for company events and business travel
- Managing internal diaries to organise company events, training, and Board meetings

**Requirements**:
**Essential**
- 2+ years’ experience providing administrative support in an office environment
- A Level qualifications (or equivalent)

**Essential competencies**
- rofessional in approach to work and conduct in the office
- Strong planning, organisation, and time management skills
- Excellent attention to detail, for example proofreading and checking own work
- Excellent communication (written and verbal) and interpersonal skills
- Positive attitude
- Proactive in clarifying information about tasks assigned and when encountering issues (to escalate these promptly for resolution)
- Capable of adapting to changing business needs and handling _ad hoc_ queries

**Desirable**
- Qualifications or completed Business Administration apprenticeship
- Bookkeeping experience and/or qualifications
- Experience of an accounting platform, such as Oracle/Sage/Xero
- Experience of a customer relationship management (CRM) tool, such as CMAP

**What we offer**:

- A competitive salary and annual bonus scheme
- The opportunity to develop your own skills in a supportive and friendly environment
- 25 days paid annual leave (plus bank holidays), increasing with length of service
- An additional 3 days paid leave during our Christmas closure
- Your birthday off
- An employee volunteering day each year
- 5% employer pension contribution
- Life Assurance at 4x gross salary
- Employee Assistance Programme
- Well-being, recognition, and employee discounts scheme
- Optional private healthcare insurance via salary sacrifice
- Subsidised eyecare
- Cycle-to-work scheme
- Enhanced parental leave policies

**Please note that this is a full time office based position in our Bicester (Oxfordshire) office.

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