Export Customer Service

7 months ago


Heathrow, United Kingdom Freightserve recruitment Full time

Freightserve recruitment are looking for two Export Customer Service / Gateway Coordinators to work 4 days on 4 days off. The company is a major Freight Forwarder based in the Heathrow area.

**Role Responsibilities:

- **
- Working as part of LHR Export customer service and gateway department.
- Plan Flight Schedules / manage allocation and rates
- Responsible for ensuring clients KPI requirements.
- Flight and capacity management to get best achieved rates
- Planning and executing ULD builds
- Hold strong relationships with the carrier operations
- Working with internal teams
- Accurate completion of all types of customs paperwork and shipping documents.
- Ensure all queries are acted upon immediately and where necessary escalated to senior staff.
- Adhere to Aviation Security and the company’s security procedure.

**Rewards and Benefits:

- **

We’ll support your development, help you grow and also offer you a package that includes:

- Competitive Annual salary
- Employee Recognition Scheme.
- Excellent Pension Scheme.
- Life Assurance.
- 25 days holiday (pro-rota)

Working 4 days on 4 days off (either 7am - 7pm, 8am - 8pm or 9am - 9pm)

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

**Job Types**: Full-time, Permanent

**Salary**: £33,000.00-£35,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Flexible Language Requirement:

- English not required

Schedule:

- 12 hour shift
- Day shift

**Experience**:

- Air Export: 1 year (required)

Work Location: In person


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