Practice Receptionist
6 months ago
Reception duties Welcome and receive all patients and visitors to the Practice. Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice. Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times. Project a positive and friendly image to patients and visitors either in person or on the telephone.
Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed. Complete new registration procedures and ensure accurate recording of details at all times. Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours. Provide test results to patients on advice from the GP or Nurse. Accept payment and issue receipts for private (non general medical services) services. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Act as a chaperone for general examinations if requested following appropriate training. Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen. Deal with general enquiries and explain procedures as requested. Offer general assistance to the Practice team.
Clerical/administration To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times. Ensure adherence at all times to the requirements of the Data Protection Act. Maintain and monitor Practice appointment system. Process all incoming and outgoing mail.
are filed/scanned promptly in the correct patient record and are available when patients are seen. Action notes from GPs for individual patients using the Practice clinical system. Enter and code specific data from Consultant letters, faxes and other correspondence. Summarise new and existing patient notes following appropriate training.
Premises Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice. When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated. Clear and re-stock consulting rooms as required. Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.
-
Medical Receptionist
7 months ago
Ashton-Under-Lyne, United Kingdom Albion Medical Practice Full time**Job summary**: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake...
-
Receptionist/administrator
7 months ago
Ashton-Under-Lyne, United Kingdom SimplyOne Dental Full time**SimplyOne Dental** is looking for a receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practices in Ashton Under Lyne and Droylsden combined are Tameside’s largest dental provider. Both practices are situated within 5 minutes’ drive off the M60 Motorway. We have vacancies at...
-
Receptionist/administrator
7 months ago
Ashton-Under-Lyne, United Kingdom SimplyOne Dental Full time**SimplyOne Dental** is looking for a receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practices in Ashton Under Lyne and Droylsden combined are Tameside’s largest dental provider. Both practices are situated within 5 minutes’ drive off the M60 Motorway. We have vacancies at...
-
Receptionist/administrator
7 months ago
Ashton-Under-Lyne, United Kingdom SimplyOne Dental Full time**SimplyOne Dental** is looking for an experienced receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practices in Ashton Under Lyne and Droylsden combined are Tameside’s largest dental provider. Both practices are situated within 5 minutes’ drive off the M60 Motorway. We have...
-
Gp Receptionist/administrator
8 months ago
Ashton-Under-Lyne, United Kingdom Waterloo Medical Centre Full timeWe are looking to appoint a receptionist to join our small busy GP practice who will be the first point of contact for patients and and visitors as well as carrying out general office management tasks. You will be responsible for the reception and general administrative duties within the Practice and work within the policies and procedures to provide a...
-
Reception Supervisor
6 months ago
Ashton-Under-Lyne, United Kingdom GP Management Partners Full timeReception supervisor in a doctor’s surgery. We are looking for an additional reception manager to manage a team of receptionists In Ashton-under-Lyne. The main duty is to manage the receptionists. Must be excellent at Emis Web and Docman. Must have a track record of managing a reception team. Position is full time. Must be able to drive and have access...
-
Head Dental Receptionist
7 months ago
Newcastle-under-Lyme, United Kingdom MyDentist Lyme Dental Practice Full time**Head Dental Receptionist (Newcastle Under Lyme ST5 2AX)** - Dental Experience Essential **Key priorities**: Patients / People / Performance / Process **Patients **- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always...
-
A&e Administration Team Leader
6 months ago
Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full timeSECTION 1 - MAIN RESPONSIBILITIES To support the Receptionists/Clerks in ensuring all operational processes are adhered to in accordance with Trust policies and Standard Operating Procedures. To provide advice, guidance and support to the Receptionists/Clerks on day to day issues that may arise within the service. Provide day to day coordination of staff...
-
Receptionist
7 months ago
Ashton-Under-Lyne, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 337365**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
-
Receptionist
7 months ago
Ashton-Under-Lyne, United Kingdom Ministry of Justice Full timeSalary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Ashton-under-Lyne Building/Site 1 - NPS ROZ HAMILTON HOUSE ASHTON-UNDER-LYME Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type...
-
Veterinary Client Care Assistant
6 months ago
Ashton-Under-Lyne, United Kingdom Medivet Group Ltd Full time**Remuneration** National Living Wage **The Opportunity** We are seeking a part time Client Care Assistant to join our Ashton practice for between 20 and 23 hours a week, 3 shifts on 6 shifts off, working 9.5 hours a day plus unpaid lunch break. Due to the nature of the working pattern, this role does not come with holiday allowance as a benefit. This role...
-
Client Care Assistant
7 months ago
Ashton-Under-Lyne, United Kingdom Medivet Group Ltd Full time**Remuneration** This role will be National Living Wage if you're aged 21 or over. National Minimum Wage if you're aged under 21. **The Opportunity** We are seeking a full time Client Care Assistant to join our Ashton practice for 40 hours a week (to incorporate 1 in 6 weekends on a rota basis). This role will be National Living Wage if you're aged 21 or...
-
Receptionist
7 months ago
Newcastle-under-Lyme, United Kingdom Bupa Dental Care Full timeBupa Dental Care Newcastle Under Lyme are looking for a Dental Receptionist to join their experienced team. Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and...
-
Client Care Assistant
7 months ago
Ashton-Under-Lyne, United Kingdom Medivet Group Ltd Full time**Remuneration** National Minimum Wage **The opportunity** We are seeking a full time Client Care Assistant to join our Ashton practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll...
-
Level 2 Customer Service Practitioner
7 months ago
Ashton-Under-Lyne, United Kingdom Tameside College Full time**Level 2 Customer Service Practitioner** Pennine Medical Centre is seeking a professional and highly motivated Medical Receptionist to join their dynamic and forward-thinking team in a very busy medical practice based in Mossley, Ashton Under Lyne. The successful applicant will be enrolled in the Level 2 Customer Service Practitioner qualification with...
-
Reception Supervisor
7 months ago
Ashton-Under-Lyne, United Kingdom CJPI Full time**About Our Client** Our client is a leading provider of NHS primary care (GP surgeries) operating across **5* practices within the North West of England. The group focuses on delivering high-quality, individualised care for its **35,000* registered NHS patients. Currently, the majority of practices are in the Tameside area, North West, however the group...
-
Medical Receptionist
4 weeks ago
Newcastle-under-Lyme, United Kingdom Higherland Surgery Full timeJob summary We are looking for a part time receptionist to join our friendly and supportive team.Experience of working in a GP Practice is preferred.Main duties of the job To be responsible for undertaking a wide range of secretarial andadministrative duties and the provision of administrative support to themultidisciplinary team.Duties can include, but are...
-
Medical Receptionist
4 weeks ago
Newcastle-under-Lyme, United Kingdom Higherland Surgery Full timeJob summary We are looking for a part time receptionist to join our friendly and supportive team. Experience of working in a GP Practice is preferred. Main duties of the job To be responsible for undertaking a wide range of secretarial andadministrative duties and the provision of administrative support to themultidisciplinary team. Duties...
-
Receptionist
7 months ago
Newcastle-under-Lyme, United Kingdom Beeston Shenton Solicitors Full timeAn exciting opportunity has arisen to join our fast growing, award winning practice based in Newcastle under Lyme. Established in 2004 we pride ourselves on delivering a first class service to our clients, providing expert legal advice through our highly trained, experienced and friendly team. We are looking for an enthusiastic and motivated Receptionist...
-
Medical Receptionist
6 months ago
Newcastle-under-Lyme, United Kingdom SpaMedica Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UKs largest provider of NHS cataract surgery, were experts at what we do, and thats evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver...