Receptionist
6 months ago
An exciting opportunity has arisen to join our fast growing, award winning practice based in Newcastle under Lyme. Established in 2004 we pride ourselves on delivering a first class service to our clients, providing expert legal advice through our highly trained, experienced and friendly team.
We are looking for an enthusiastic and motivated Receptionist who will demonstrate excellent communication skills and confidently represent the business when dealing with our Clients both face to face and over the telephone.
**KEY RESPONSIBILITIES**
- Answering telephone calls and taking messages.
- Assisting the fee earning function and other teams as necessary across all practice areas.
- Liaising across departments to assist with our credit control function.
- Assisting firm staff with generic administration functions e.g. photocopying, scanning, faxing.
- Undertaking (with help and training) typing and digital dictation.
- Assisting with the preparation of bundles for court.
- Helping with document and word processing for Sports Law department
- Using the case management system.
- Excellent Customer Service skills, confident with dealing with people at all levels.
- Experience of dealing with Horizon telephone system and high volume calls.
- Ability to work independently and as part of a team.
- Ability to remain professional and act in a confidential manner.
- Ideally proficient in Case Management systems ie Advanced Legal.
- Good IT Skills, in particular with Word, Excel, Outlook.
- Min 2 GCSE’s (Grades 5-9) including Maths and English or equivalent.
- Flexible and adaptable.
- Motivated and keen to learn new skills, happy to seek help when required.
- Reliable and adaptable, with the ability to use initiative.
- Accurate and pays attention to detail.
This is role will be offered on either a full-time or part-time basis. Full-time will be either 8:30am to 4:30pm or 9:00am to 5:00pm with 1 hour lunch. Part-time will cover three days.
We offer 20 days annual leave, plus Bank Holidays and additional discretionary birthday day off, allowance increases with length of service.
Pay: From £21,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle-under-Lyme ST5 1JB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Reception
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