Receptionist

6 months ago


AshtonUnderLyne, United Kingdom Ministry of Justice Full time

Salary 1
- £20,126 - £24,225

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- North West

City/Town 1
- Ashton-under-Lyne

Building/Site 1
- NPS ROZ HAMILTON HOUSE ASHTON-UNDER-LYME

Grade 1
- Other

Organisation Grade for HMPPS 1
- NPS Pay Band 2 National

Post Type 1
- Permanent

Working Pattern 1
- Full Time

Role Type 1
- Administration / Corporate Support

Job description 1

**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.
- Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:

- Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Behaviours**
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
- Managing a Quality Service

**Ability**
- Must have excellent verbal and written communication skills

**Experience**

Desirable
- Has worked in criminal justice field
- Has experience of working in high pressure/stressful working environments
- Has experience in customer relations
- Has worked on a large-scale Change Project/Programme Industry
- Has worked in field of information management
- Has a background in assurance work
- Continuous Improvement experience; understands how to assess process and activity to gauge performance to agree recommendations for positive action

**Technical**

Qualificat



  • Ashton-Under-Lyne, United Kingdom Bayman Atkinson Smythe Full time

    Based in Ashton, North Manchester, our client is a successful Professional Services Firm with an excellent reputation as a trusted partner to their clients and their involvement in the local community. They are recruiting for an experienced Receptionist & Administrator to join their team. This is an office-based role. **THE JOB** Reporting to the Office...

  • Medical Receptionist

    5 months ago


    Ashton-Under-Lyne, United Kingdom Stamford House Surgery Full time

    See enclosed Job Description for Medical Receptionist - Stamford House Surgery or email for further information

  • Receptionist

    5 months ago


    Ashton-Under-Lyne, United Kingdom Bennett Staff Full time

    Fantastic opportunity to join our very established and highly reputable client as a front-of-house Receptionist. To work with existing reception team, duties are reception and administration: Processing all incoming telephone calls using switchboard Greeting all visitors into the offices Maintaining the reception area, keeping it professional and tidy at...


  • Ashton-Under-Lyne, United Kingdom SimplyOne Dental Full time

    **SimplyOne Dental** is looking for a receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practices in Ashton Under Lyne and Droylsden combined are Tameside’s largest dental provider. Both practices are situated within 5 minutes’ drive off the M60 Motorway. We have vacancies at...


  • Ashton-Under-Lyne, United Kingdom SimplyOne Dental Full time

    **SimplyOne Dental** is looking for a receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practices in Ashton Under Lyne and Droylsden combined are Tameside’s largest dental provider. Both practices are situated within 5 minutes’ drive off the M60 Motorway. We have vacancies at...

  • Leisure Receptionist

    6 months ago


    Ashton-under-Lyne, United Kingdom Village Hotels - Ashton Full time

    Leisure Receptionist Our Leisure Receptionist gives the very first impression of our Village experience. So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in. Let’s make it one to remember!With a friendly personality and a ‘can do’ attitude, you’ll greet members and guests on arrival...


  • Ashton-Under-Lyne, United Kingdom Page Personnel Full time

    This role is an excellent opportunity to work in a fantastic environment - A number of excellent additional benefits included **About Our Client**: Our client is a well established provider of further education based in the Ashton-Under-Lyne area. The college is rated "outstanding" by Ofsted and has a long and rich history in the area. There are excellent...

  • Leisure Receptionist

    6 months ago


    Ashton-Under-Lyne, United Kingdom Village Hotels - Ashton - Leisure Full time

    Leisure Receptionist Our Leisure Receptionist gives the very first impression of our Village experience. So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in. Let’s make it one to remember! With a friendly personality and a ‘can do’ attitude, you’ll greet members and guests on...


  • Ashton-Under-Lyne, United Kingdom Waterloo Medical Centre Full time

    We are looking to appoint a receptionist to join our small busy GP practice who will be the first point of contact for patients and and visitors as well as carrying out general office management tasks. You will be responsible for the reception and general administrative duties within the Practice and work within the policies and procedures to provide a...


  • Ashton-Under-Lyne, United Kingdom SimplyOne Dental Full time

    **SimplyOne Dental** is looking for an experienced receptionist. If you are well presented, friendly, organised and confident then this is the role for you! Our well established practices in Ashton Under Lyne and Droylsden combined are Tameside’s largest dental provider. Both practices are situated within 5 minutes’ drive off the M60 Motorway. We have...


  • Ashton-Under-Lyne, United Kingdom Claire Wray Beauty & Holistic Centre Full time

    Claire Wray Beauty & Holistic Centre is a successful, busy Beauty & Holistic Centre with a talented and friendly team committed to providing an outstanding experience to our clients from the moment they enter the Centre until they leave. We are looking for a receptionist who loves customer service and will work well with our dynamic team. Our work...

  • Medical Receptionist

    6 months ago


    Ashton-Under-Lyne, United Kingdom Albion Medical Practice Full time

    **Job summary**: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake...

  • A&e Receptionist

    6 months ago


    Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    A&E Receptionist - Band 2 30 hours permanent. ** previous applicants need not apply** We are currently looking for an enthusiastic individual to join our A&E reception team. Applicants should be excellent communicators with good telephone skills and have the ability to deal with the general public on a daily basis and have a positive approach to customer...

  • A&e Receptionist

    5 months ago


    Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    A&E Receptionist - Band 2 - 37.5 hours permanent. We are currently looking for an enthusiastic individual to join our A&E reception team. Applicants should be excellent communicators with good telephone skills and have the ability to deal with the general public on a daily basis and have a positive approach to customer care. The role will involve providing...

  • Reception Supervisor

    5 months ago


    Ashton-Under-Lyne, United Kingdom GP Management Partners Full time

    Reception supervisor in a doctor’s surgery. We are looking for an additional reception manager to manage a team of receptionists In Ashton-under-Lyne. The main duty is to manage the receptionists. Must be excellent at Emis Web and Docman. Must have a track record of managing a reception team. Position is full time. Must be able to drive and have access...


  • Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    SECTION 1 - MAIN RESPONSIBILITIES To support the Receptionists/Clerks in ensuring all operational processes are adhered to in accordance with Trust policies and Standard Operating Procedures. To provide advice, guidance and support to the Receptionists/Clerks on day to day issues that may arise within the service. Provide day to day coordination of staff...


  • Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    A&E Administration Team Leader - Band 3 - 37.5 hours **PREVIOUS APPLICANTS NEED NOT APPLY** As an A&E Administration Team Leader with supervisory and administration experience, you will demonstrate strong leadership skills to a team of A&E Receptionists and Same Day Emergency Care Clerks within the Emergency Department. You and your team will provide a...


  • Ashton-under-Lyne, Tameside, United Kingdom Albion Medical Practice Full time

    Job SummaryThe Medical Receptionist will provide administrative support to the practice team, ensuring the smooth operation of the office. This role involves receiving and directing patients, processing appointments, and maintaining accurate records.Key ResponsibilitiesProvide exceptional customer service to patients and visitorsManage patient appointments,...

  • Medical Receptionist

    3 months ago


    Ashton-under-Lyne, United Kingdom Albion Medical Practice Full time

    Job summary : The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way ...

  • Receptionist

    6 months ago


    Ashton-Under-Lyne, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 337365**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...