On Call Coordinator

7 months ago


Worcester, United Kingdom Blossom homecare worcester Full time

Blossom Home Care is a family business, providing ‘bloomin Good’ care’ to the elderly residents of Worcester, Droitwich, Stourport **and all surrounding areas**, enabling them to remain in their own home for as long as possible. We are a team of compassionate, competent, highly skilled individuals who care about what we do. Based in Worcester, we understand the importance of home and that our clients can be fiercely independent about remaining at home for as long as they possibly can. Blossom Home Care help’s facilitate this.

Blossom Home Care are looking for_ **two**_ On Call Coordinator's who want to be part of something amazing making a real difference to people’s lives and helping us grow a care service we can all be proud of.

**Working shift Pattern will be**:
Week 1 - Mon, Tues 1700pm-0900am and Sat, Sun 0700-2200

Week 2 - Wed, Thurs, Fri 1700pm-0900am

**Duties**:

- Answering and monitoring incoming calls between out of hours
- Covering care calls at short notice such as sickness
- Ensuring sickness and emergency calls are dealt with promptly
- Preparing reports as required
- Care delivery if and when required
- Safety check ins with staff between peak hours of 0700-0900am and 2000pm-2200pm

'''Experience'''
- Minimum of 1 years of experience in a similar role
- Strong English communication skills, both verbal and written
- Ability to effectively communicate with clients and team members
- Excellent phone etiquette and customer service skills
- Experience covering rotas

**Job Types**: Part-time, Permanent

**Salary**: £160.00 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Diploma of Higher Education (preferred)

**Experience**:

- Senior care: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Worcester (required)

Work Location: In person



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