Business Support Coordinator, Worcester

3 weeks ago


Worcester, United Kingdom Knight Frank Full time

Reference No- 26667- Job Title- Business Support Coordinator, Worcester- Type- Permanent- Salary Range- Competitive- Division- Residential- Sub Division- Country Business- Department- Hereford and Worcester (10000237)- Location- WorcesterKnight Frank is looking to hire a Business Support Coordinator to assist the Sales Team in their Hereford and Worcester office. The role requires you to work from their office in Worcester 2 days a week with the remaining days working from home.

There is an expectation that you will work 1 in 4 Saturday’s, 9am to 2pm as part of a rota with the rest of the team.

**Responsibilities**:

- Greet customers in a polite and welcoming manner
- Answer incoming calls and website enquiries
- Assist with arranging and organising property visits
- Take accurate messages and assist with enquiries wherever possible
- Provide keys to contractors
- Work with Operations teams to provide efficient sales administration, to include:

- Property listings:

- Create new property activity records
- Order land registry title checks
- Register new instructions
- Create template letters and forms
- Brochure production
- Social media asset creation
- Client due diligence checks

**Local Marketing**
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans
- Update property listings
- Use of internal systems to search and download imagery
- Display knowledge of GDPR regulations

**Particular Aptitudes/Skills Required**
- Prior experience in a business support, administration or front of house role preferred but not required
- Flexibility, adaptability and a co-operative attitude
- Excellent standard of English grammar and spelling
- Calm under pressure
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player

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