Customer Service/sales Advisor

6 months ago


Newcastle upon Tyne, United Kingdom Connectment Full time

**Customer Service / Sales Advisor - NO EXPERIENCE NEEDED - Uncapped commission**

Start dates - December + January.

We're working with one of our fantastic clients who're a call centre based in Newcastle upon Tyne. They're looking for sales advisors to join their outbound team with no cold calling and would just be speaking with their existing customers.

**Main responsibilities**:

- Conduct outbound calls, engaging positively with existing customers (no cold calling)
- Adhere to call scripts and guidelines, ensuring consistent and accurate information delivery
- Deliver exceptional customer service by actively listening to customer needs
- Promote and upsell products or services to customers
- Document all customer interactions and update records in the database
- Meet or surpass performance goals and targets

**Experience / key skills**:

- Strong verbal communication skills
- Ability to thrive in a high call volume, fast-paced environment
- Proficiency in computer skills and navigating multiple systems simultaneously
- Analytical skills to understand customer needs and provide suitable solutions/products

If you're looking for a new role before Christmas or you'd like a fresh start in January. Get in touch today to qualify for the December / January start dates

**Job Types**: Full-time, Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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