Customer Service Advisor
5 months ago
**Customer Service Advisor**
**Store: Specsavers Newcastle-Kingston-Park**
**Hours: Full time - 40 hours (weekend working is essential)**
**Benefits: Additional birthday day off, Specsavers perks programme, staff, friends and family discounts, Wecare & Headspace, enhanced family & sick leave**
- **Full Training provided - with great progression opportunities**_
**Customer Service Experience is preffered for this role**
Looking for a new and varied role?
We are looking for a customer focused **Customer Service Advisor.**
**Great customer skills are essential for this role**.
- You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
- Booking and confirming appointments
- Appropriate direction of enquiries
- The face of the store
**What will success look like in the role?**
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
- Potential to become an Optical Assistant for the right person
INDR
- Job Types: Full-time, Permanent
**Salary**: From £10.62 per hour
Expected hours: 40 per week
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
- Store discount
Schedule:
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- null, NE3 2FP (required)
Work Location: In person
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