Customer Service Representative

5 months ago

Newcastle upon Tyne, United Kingdom Switch Advisor Ltd Full time

Looking for high motivated individuals in Newcastle

The Customer Servicerole comes with a combination of routes to market such as B2B, B2C, with constant development and uncapped earnings

**Responsibilities**:

- Converting warm and cold leads into sales through a direct sales approach.
- Creating your own sales opportunities: cold leads in business to business, residential, event and exhibitions selling.
- To provide great customer service and to have a great student mentality.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in customer service or a related field is preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to remain calm and professional when dealing with difficult or irate customers.

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth but also weekly incentive. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Work authorisation:

- United Kingdom (required)

Work Location: In person

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