Lettings Administrator

7 months ago


Wokingham, United Kingdom Leaders Romans Group Full time

Romans, part of the Leaders Romans Group are looking for a new Lettings Administrator to join us on a permanent basis based in our high performing office in Crowthorne House, Wokingham.

This is a chance to join an award winning, national property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels.

By joining us you will get a lot more than just a career, you will be provided with the tools and opportunities to create a long term goal to be part of an ever growing group of property experts.

**What can you expect day to day as a Lettings Administrator?**
- Issuing instructions for management inspections and liaising with tenants to arrange access.
- Issuing instructions for safety inspections including gas safety checks and ensuring 100% compliance.
- Paying invoices promptly and running reports to chase contractors for any unpaid invoices/ keeping track of overdue works orders.
- Dealing promptly with correspondence.
- Reviewing and uploading property visits once received/instructing contractors if any works are required.
- Taking responsibility for any post that is received, ensuring prompt payment and or contacting utility companies with any queries.
- Actioning notice workflows and arranging check outs when notices are received from tenants.
- Advising utility companies of tenancy changes where necessary and of meter readings at the end of the tenancy.
- Run reports to keep track of check ins and check outs and chasing the relevant inventory and check out reports then forwarding to the property manager.
- Ensuring all information is added to the end of tenancy platform.
- Assisting the team with ad hoc tasks.
- Helping with cover when team members are on annual leave.

**To be considered for this role, the following experience and skills are desired**:

- This role requires a self-motivated and well organised individual who can use initiative to solve problems.
- Exceptional customer service skills and effective communication both verbal and written.
- Exceptional attention to detail and ability to meet deadlines.
- Must have ability to work from both home and Head Office in Wokingham.
- Previous administration experience is preferred but not essential.
- Excellent organisational skills required.

**By joining Leaders Romans Group as a Lettings Administrator, some of the benefits you can expect to receive are**:

- Competitive salary package
- Generous Holiday allowance, increasing by 1 day per year based on service. Bank holidays included.
- Holiday carry over
- Staff retail, utilities and holiday discounts including experience days
- Employee assistance programme including access to a virtual GP 24/7 and internal mental health first aiders
- Staff discount on property and financial services
- Salary sacrifice pension - more money in your pocket through NI savings
- Eye care vouchers
- Regular award and recognition prizes to be won, including trips abroad
- Refer a friend bonus scheme
- Department business referrals bonus
- Support and investment on gaining professional qualifications to encourage your long terms goals

We do not accept speculative CV’s from agencies.


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