Commercial Events Coordinator

1 week ago


Ipswich, United Kingdom Suffolk County Council Full time

**Suffolk County Council - Suffolk Archives, The Hold, 131 Fore Street, Ipswich, Suffolk IP4 1LR / Hybrid**:

- **£26,421 per annum (pro rata if part time)**:

- **37 hours per week, Flexible working options available**:

- **Permanent**

We’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a **Commercial Events Coordinator** and make a huge and meaningful impact. Your commercial contribution will directly support Suffolk Archives' vital work in preserving and protecting Suffolk's rich history. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.

**Reimagine the possibilities.**

**Your role and responsibilities**
- based in Suffolk Archive's flagship venue, The Hold, you will be the first point of contact for all of Suffolk Archives' third-party commercial hire enquiries
- you will offer excellent customer service to all potential and established commercial clients and have the opportunity to work with a range of organisations and individuals
- utilise your sales and events management experience to help Suffolk Archives achieve its ambitious income-generation targets and support the overall financial resilience of the Service
- work with individuals and departments from across Suffolk Archives and Suffolk County Council, using your excellent organisational skills to deliver professional and successful commercial events and activities at The Hold.

This is a very exciting time to join the Suffolk Archives team and to make this new role your own

**You will need**:

- experience in delivering events from concept to completion, either in paid or unpaid work
- sales and customer service experience from any sector or background would suit the role and training can be provided to translate your skills to a commercial environment
- either an events management qualification or demonstrable experience in delivering polished, well-organised and successful events
- to be a solution-oriented thinker who will enjoy collaborating with clients and colleagues to produce successful commercial events and activities.

We welcome creative and innovative thinkers who can take a lead in supporting our vision to establish The Hold as a centre of excellence for Suffolk and a leading commercial hire venue.

**The team**
- You will join the Commercial Team and support the Service's financial resilience.
- Suffolk Archives is a welcoming and warm place to work and we offer unique training and skills development opportunities for those who are interested in history and archives.
- You will be expected to be on-site to deliver site visits and live events and will have the ability to determine your work-from-home days to suit the commercial objectives of the team._ _Due to the nature of events regular weekend (including Bank Holidays) and evening work will be an essential requirement of the post.

**Empowering Everyone**

**For more information**

**How to apply**

**Step 1 - **read the **Job and Person Profile (docx)**

**Step 3 - **Upload a** **supporting statement** **answering the following questions below (no more than 400 words per question). You should use the **Supporting Statement template (docx)**.

1. Please give an example of when you have delivered excellent customer service for an event. What did you do to ensure guests had a positive experience?

2. Please tell us about a time when you have had to coordinate the logistics for a complex event. What were the key things you needed to organise and how did you ensure everything ran smoothly on the day?

3. Describe a time when you have worked towards sales or financial targets in a previous events role. What specific actions did you take to meet or exceed these targets?

**Step 4 - **Upload a CV (without name and personal details).

**Closing date: 11.30 pm, 8 April 2024.**

**Interview date: 19 April 2024.**

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

**As a modern and effective council, we **offer a wide variety of careers to suit people with a range of **skills, abilities and ambitions. We offer working options that **flex to reflect the way people work today and take the time to **understand and support your individual needs. We’re driven **to make a positive difference to the world around us and **encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.**

In return, you’ll enjoy:

- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS



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