Customer Service Officer

2 weeks ago


Cheadle, United Kingdom CU Recruitment Full time

**Job Reference Number: CUR023**

**Customer Service Officer**

**Cheadle, Manchester**

**Hybrid remote (3 days at home, 2 days in-office)**

**Permanent, 8-4 (when in office), (9-5 when at home), flexible days**

**£21k - £25k **+ yearly salary increases + private medical & dental insurance + 21 days holiday (increasing to 26 with length of service) plus bank holidays + 6% pension + death in service cover

This is an excellent opportunity for a motivated and driven Customer Service Officer to join a rapidly growing/well established organisation.

Our client is a not-for-profit financial institution, whose goal is to give back to the local community by providing ethical finance to those in need. Established for over 35 years, they serve people who work for the police within the UK.

**The role**
- Day-to-day responsibilities_
- Answering the phone to prospective and existing members
- Dealing with all manner of financial queries
- Why would you want this role?_
- Be part of a rapidly growing and vibrant organisation
- Work for a not-for-profit organisation that aims to help people

**The Person**
- Essential_
- Customer service experience
- Good communication skills
- Great team player
- Ability to use empathy when dealing with people who may be in a vulnerable position
- Desirable_
- Ex-banking sector employee
- Financial background
- Not-for-profit experience

**Salary**: £21,000.00-£25,000.00 per year

Ability to commute/relocate:

- Cheadle, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Reference ID: CUR023



  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Cheadle **Salary**: £24,500 **Contract**: Full time - permanent **Hours**: 40 hours which will fall between the following shift pattern - Monday-Friday 8-7 Saturdays 9-5 If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at The...


  • Cheadle, United Kingdom IMS EURO LTD Full time

    Customer Service Advisors are accountable for a range of customer service and satisfaction targets: - Accurate and speedy order processing. - Discrepancy resolution. - Product promotion. - Call answering KPI’s - SLA with existing Customers - Ensuring all orders and calls are processed quickly and efficiently and the flow rate of orders is clearly...


  • Cheadle, United Kingdom Time Recruitment Full time

    Senior Customer Service Advisor £25K plus yearly bonus Cheadle Parking I am looking to speak to anyone with 2 years customer service experience who is looking to take that all important next step in their career. My client, based in Cheadle, is looking to add some more experience to their young department by by introducing an experienced Senior Customer...


  • Cheadle, United Kingdom Blue Arrow Full time

    We are currently recruiting for several Customer Service Advisors - these roles are fully remote. **Role**: Customer Service Advisors **Location**: Remote **Salary**: £9.68 p/h (PAYE) 6 months Fixed Term Contract (potential to go permanent) **Start Date**: 6th March 2023 **About the role**: Summer is coming! And with that is the holiday season! Over...


  • Cheadle, Staffordshire, United Kingdom Adecco Full time

    Job Description Fantastic Customer Service Adviser Role available in Cheadle with an excellent company. Job Summary: As a Customer Service Adviser you will play a vital role in ensuring the seamless delivery of exceptional customer service to patients. You will be the first point of contact for inquiries, providing support and assistance to enhance the...

  • Customer Advisor

    4 weeks ago


    Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: The AA Team **Location**: Cheadle **Salary**: £24,500 **Bonus**: Average bonus £4000 per year with potential to exceed based on performance **Contract**: Full time - permanent **Hours**: 40 hours over 5 days a week, Monday to Friday shifts between 8am - 7:15pm and alternate Saturday shifts between 9am - 5:15pm **If...


  • Cheadle, United Kingdom Barclay Meade Full time

    A global engineering services business require a Graduate Commercial Officer. Applicants can be recent graduates, or early years commercial contracts professionals. Law and Business degrees are of particular interest. The Graduate Commercial Officer will be responsible for supporting contract management and business administration activities, to meet...


  • Cheadle Hulme, United Kingdom BDS Northern Full time

    BDS Recruitment We are looking Customer Service Advisors for our Client in Cheadle Hulme. Salary £19,500 - £21,500, working 35 hours a week on a rota including 08.00 / 16.00, 14.00 / 22.00 and 22.00 / 06.00 Temp to permanent position. **Responsibilities**: - Respond to and prioritise alarms generated by the Telecare Monitoring System, contacting...


  • Cheadle, United Kingdom Human Appeal Full time

    Admin and Business Support Officer Here at Human Appeal we have an exciting opportunity for an Admin and Business Support Officer to join our team based in Cheadle, Greater Manchester. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will...

  • 2nd Line Support

    4 weeks ago


    Cheadle, United Kingdom Senitor Recruitment Full time

    2nd line support - Office 365, Active Directory, Troubleshooting - Cheadle Hulme **Key skills (not all essential)**: Office 365 Windows Active Directory Troubleshooting Deployment Customer Service/Communication


  • Cheadle, United Kingdom Manpower Full time

    Provides administrative support in support organization to support personnel, including call management, documentation creation and office automation assistance May routinely provide support to remote team members. Responds to customer inquiries, acts asliaison with product divisions and other internal entities. Evaluates assignments and determines actions...

  • Senior Income Officer

    4 weeks ago


    Cheadle, United Kingdom Page Personnel Full time

    Great career progression. - Nice working environment. **About Our Client**: - To lead and manage a small team of staff, the billing team, to achieve outstanding results. - To ensure all income for services delivered, is billed, and collected in line with contractual and service delivery agreements. - To ensure that all cash received is correctly allocated...

  • Senior Income Officer

    4 weeks ago


    Cheadle, United Kingdom Page Personnel - UK Full time

    Great career progression. - Nice working environment. **About Our Client**: - To lead and manage a small team of staff, the billing team, to achieve outstanding results. - To ensure all income for services delivered, is billed, and collected in line with contractual and service delivery agreements. - To ensure that all cash received is correctly allocated...


  • Cheadle, United Kingdom Corporate Recruitment Solutions Full time

    **About the Customer Relationship Manager Role** We are working with one of the UK’s largest vehicle companies who are looking to bring in a Corporate Sales Customer Relationship Manager handling and developing commercial client relationships. Really exciting role in a fantastic company who care aboutyour personal development. Don’t miss this one! As...


  • Cheadle, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Motivated to implement/deliver on time to quality standards, with strong ability to prioritise tasks effectively Initiative and flexible to new ideas and ways of working Highly energetic and driven to succeed Able to stay calm and work efficiently under pressure Able to manage information of a...


  • Cheadle, United Kingdom Recipharm Full time

    **Regulatory Affairs Officer **(37.5h/p) - (Flexible working hours and remote working options available)_ **_Location: _**_ Manchester, UK_ Recipharm offers its expertise and facilities in the development, production and supply of pharmaceuticals to demanding customers for global use. Our mission is to be acknowledged as the best provider of contract...

  • Administrator

    2 weeks ago


    Cheadle, United Kingdom The Recruitment Co Full time

    **Title**: Customer Service Administrator - Estate planning **Location**: Cheadle, office based **Salary**: £20,000 **Hours**: 9 am to 5.30 pm - (4:30 Finish on Fridays) **Job Type**: Permanent We are seeking an experienced, proactive and Customer Service Administrator to join our Cheadle Hulme based client. This will be a full time and permanent...


  • Cheadle, Staffordshire, United Kingdom Adecco Full time

    Fantastic Customer Service Adviser Role available in Cheadle with an excellent company. As a Customer Service Adviser you will play a vital role in ensuring the seamless delivery of exceptional customer service to patients. You will be the first point of contact for inquiries, providing support and assistance to enhance the overall patient experience....


  • Cheadle, United Kingdom Blackstone Insurance Brokers Full time

    **Salary: £35,000 - £45,000 + Bonus and benefits** Blackstone Insurance Brokers have been established since 2008 we are a growing company based in a modern office complex in Heald Green. we undertake a wide range of Commercial and High Net Worth Insurances. We have a fantastic opportunity for an experienced Account Handlers to join our team. Both full and...

  • Credit Controller

    7 days ago


    Cheadle, United Kingdom Bayman Atkinson Smythe Full time

    Paying between £15 and £16 per hour, we are recruiting a Credit Controller to join our client on a temporary basis. This role is 3 days WFH and 2 days office-based and the office is in Cheadle. The contract will be approximately 2 months but may be longer. **THE ROLE** The main purpose of the role is to collect outstanding debt from a range of customers...