Credit Controller
3 weeks ago
Paying between £15 and £16 per hour, we are recruiting a Credit Controller to join our client on a temporary basis. This role is 3 days WFH and 2 days office-based and the office is in Cheadle. The contract will be approximately 2 months but may be longer.
**THE ROLE**
The main purpose of the role is to collect outstanding debt from a range of customers that trade with the organisation. The main focus will be on 90+ day debt and you will be allocated a set of accounts which you will be responsible to own and collect outstanding debt. You will also deal with any associated queries and disputes raised through this process alongside meeting deadlines in order to maximise cash collections.
**Key responsibilities**:
- Record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer
- Contact customers by telephone, letter etc. regarding the collection of debt in accordance with the company policies and procedures
- Work towards targets for cash collection to reduce outstanding debt exposure to the group following the monthly credit control cycle
- Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customer's requirements. Work closely with the cash allocations department
- Log financial queries and disputes relating to invoicing and debit notes. This will involve working with other departments to resolve this in a timely manner to minimise delays in debt collection.
- Build strong relations with customers and other stakeholders to ensure excellent customer service
**THE PERSON**
- Ideally, you will have at least 12 months credit control experience ideally from a volume background
- You will also have at least knowledge of Excel and the ability to work with finance database systems
- You will be commutable to Cheadle and happy to be office-based two days a week
**Job Types**: Full-time, Temporary contract
Contract length: 2 months
**Salary**: £15.00-£16.00 per hour
**Benefits**:
- Flexitime
- On-site parking
- Work from home
Schedule:
- Flexitime
Ability to commute/relocate:
- Cheadle: reliably commute or plan to relocate before starting work (required)
**Experience**:
- accounting: 1 year (preferred)
- credit control: 1 year (preferred)
Work Location: Hybrid remote in Cheadle
Reference ID: JT/BAS/CC
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