Helpdesk

3 weeks ago


London, United Kingdom Hays Specialist Recruitment Limited Full time

£30,000 per year Full time, on site, Tottenham based Shifts: 08:00 - 16:00,09:00 - 17:00,10:00 - 18:00
**Your new company**
The largest further education provider in London, and the third largest in the UK.
**Your new role/What you'll need to succeed**As a Helpdesk Operative, you are at the heart of our operation, and we are looking for individuals who share our energy and passion and will contribute to our ongoing success.
You will provide first-line helpdesk support to and provide the first point of contact for a variety of estates and facilities management requirements and administration.
With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct efficient handling of each query and advise customers of the consequent solution.
Working with our Computer Aided Facilities Management (CAFM) system you will triage and prioritise reactive jobs and ensure day to day works orders are shared with the correct contractors.
Our aim is to provide a seamless service to our students and staff ensuring they have a safe and inspirational experience every day.
- Facilities Management experience and good IT knowledge needed
- Knowledge on Engineering is an asset

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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