Current jobs related to Helpdesk Operator - London - Ealing Council

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Cbwstaffingsolutions Full time

    Job SummaryCbwstaffingsolutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for overseeing the day-to-day activities of the Helpdesk, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSchedule and Coordinate Helpdesk ActivitiesPlan and schedule reactive and...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Cbwstaffingsolutions Full time

    Job SummaryCbwstaffingsolutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for overseeing the day-to-day activities of the Helpdesk, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSchedule and Coordinate Helpdesk ActivitiesPlan and schedule reactive and...

  • Helpdesk Operative

    4 months ago

    London, United Kingdom Akton Recruitment Full time

    Helpdesk Operative 3-month contract £18 an hour, umbrella 36 hours per week Camden The post is mainly office based although the post-holder may work flexibly. Main Responsibilities of a Helpdesk Operative: - Enter data onto the helpdesk system accurately with the required detail, ensuring the appropriate priority level is given to work orders dependant on...

  • Helpdesk Operations

    3 months ago

    London, United Kingdom Principal I Ltd Full time

    Location: Horsham, West Sussex Strictly no agencies An excellent opportunity for an experienced Helpdesk operator to join this leading supplier of managed IT, unified comms and managed print services to the SME and charitable sectors. Principal is seeking practically minded, proactive helpdesk operators with common sense and experience in managed IT...

  • Helpdesk Operative

    3 months ago

    London, United Kingdom Mitie Full time

    **Pay**: £15.58 per hour. **Contract Type**: Full Time. **Hours**: 37,5 hours per week. **Shift Pattern**: Monday to Friday from 9am until 5pm. **Location**: LSBU - London South Bank University - London - Southwark - 90 London Road. We are looking for a Helpdesk Operator to join our team. You should be capable of delivering high levels of service, always...

  • Helpdesk Operative

    3 months ago

    London, United Kingdom ABM Full time

    **Description**: **JOB TITLE**: Helpdesk Operative **LOCATIONS**:14 Pier Walk, SE10 0ES **SHIFT PATTERN**: 4 on/4 off rotation 07:00 - 19:00 (Days) **SALARY**: £32,017.44 or £14.66 / Hour **ROLE OVERVIEW AND PURPOSE** The Helpdesk Operative will form part of a team responsible for the recording, allocation and progressing of reactive engineering...

  • Helpdesk Operations Manager

    22 hours ago

    London, Greater London, United Kingdom ORP Recruitment Full time

    {"title": "Helpdesk Manager", "description": "Job Title: Helpdesk ManagerORP Recruitment is seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively,...

  • Helpdesk Operations Manager

    19 hours ago

    London, Greater London, United Kingdom ORP Recruitment Full time

    {"title": "Helpdesk Manager", "description": "Job Title: Helpdesk ManagerORP Recruitment is seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively,...

  • Helpdesk Operator

    4 months ago

    London, United Kingdom Compass Group Full time

    **Helpdesk Operator - Northwick Park Hospital** - £11.45 per hour - 37.5 hours per week We're currently recruiting a dedicated Helpdesk Operator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Helpdesk Operator, you will use your skills to maintain a high standard of quality...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom ORP Recruitment Full time

    A prestigious maintenance company, ORP Recruitment, is seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively, and managing a team of 3.The company is...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom ORP Recruitment Full time

    A prestigious maintenance company, ORP Recruitment, is seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively, and managing a team of 3.The company is...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom LH Pink Consulting Limited Full time

    About the RoleLH Pink Consulting Limited is seeking a highly skilled and experienced Facilities Helpdesk Coordinator to join our team. As a key member of our operations team, you will be responsible for managing and maintaining the helpdesk services standards and operations.Key ResponsibilitiesManage and maintain the helpdesk services standards and...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom ORP Recruitment Full time

    A prestigious maintenance company, ORP Recruitment, is seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively, and managing a team of 3.The company is...

  • Helpdesk Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom ORP Recruitment Full time

    A prestigious maintenance company, ORP Recruitment, is seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively, and managing a team of 3.The company is...

  • Helpdesk Operative

    3 months ago

    London, United Kingdom Bridge of Hope Full time

    Mitie are looking for 2x Helpdesk operatives asap for Mitie's new Grosvenor contract. Based out of 25 Eccleston Place SW1W 9NF, operatives will be doing the following: - Answering calls - logging jobs - Assigned PPMs - Raising quotes and POs Pay rate is £15 per hour PAYE Eden Brown is committed to equality in the workplace and is an equal opportunity...

  • Helpdesk Operative

    3 months ago

    North London, United Kingdom Colbern Limited Full time

    411311-8365-23151 14.6 Helpdesk Operative Camden Contract £15.92 per hour Our client is looking for an experienced Helpdesk Operative Represent the Council by providing the first point of contact with customers in ensuring Camden’s buildings are repaired and maintained to high standards, enabling services to be delivered from buildings which are safe,...

  • Helpdesk Night Operative

    3 months ago

    London, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Helpdesk Night Operative** **LOCATION: 14 Pier Walk, London** **REPORTING TO: Helpdesk Manager** **SHIFT PATTERN: Sat & Sun 19:00 - 07:00 / Mon & Tue 23:00 - 07:00, 40 hours per week** **PAY RATE: £15.50 per hour** **OVERVIEW OF JOB DESCRIPTION** To provide high quality, professional administrative support to our 24hr...

  • Helpdesk Operative

    3 months ago

    London, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Helpdesk Operative (Nights)** **LOCATION: George House - SE1 1NH** **REPORTING TO: Helpdesk Manager** **PAY RATE: £15.50 PER HOUR** **SHIFT PATTERN: Thursday - Sunday (Thursday & Friday 23:00 - 07:00) (Saturday and Sunday 19:00 - 07:00), 40 HOURS PER WEEK** **OVERVIEW OF JOB DESCRIPTION** To provide high quality,...

  • Helpdesk Operative

    4 months ago

    London, United Kingdom Mitie Full time

    **Job Overview** The Helpdesk Operative will manage the overall activity of the engineering teams and the jobs. Using the systems and processes, ensure that the correct engineering resource is deployed to achieve first time fixes for customers, deliver a professional and efficient customer orientated service. This will range from using internal engineers...

  • Helpdesk Operations Manager

    1 month ago

    London, Greater London, United Kingdom Adwanted UK Full time

    Position: Helpdesk Operations ManagerLocation: Hybrid Working (minimum 3 days per week in the office)Hours: Full-time (35 hours per week)We are looking for a dedicated and experienced Helpdesk Operations Manager to join our dynamic team at Adwanted UK. The ideal candidate will possess a strong work ethic, a proven history in helpdesk operations, and...

Helpdesk Operator

4 months ago

London, United Kingdom Ealing Council Full time

Job description

**Hours 35 hours per week within shift rota, covering Monday to Friday 8am - 5pm.**

Ealing Property Services delivers comprehensive facilities services to a portfolio of around 130 buildings across London Borough of Ealing. Services include building maintenance, security, and cleaning. The Property Services Helpdesk provides front line customer service and administrative support to the wider department. Customers report issues such as reactive repairs through the Helpdesk and work orders are promptly raised and correctly allocated to the appropriate EFM Engineering tier or sub-contractor for resolution.

The Helpdesk also administers key sub-contractors encompassing preparation of statutory compliance schedules, allocation of works, document management and job closure, allowing the organisation to monitor performance and demonstrate building compliance. The Helpdesk also provides administrative support for statutory compliance of non-EFM Council sites, in accordance with Future Ealing values.
- Previous experience in Facilities Management or a property-related field, ideally in a Helpdesk environment
- Excellent Customer Service skills
- Knowledge of telephone systems and IT systems, including Computer Aided Facility Management systems such as Concerto
- Knowledge of the varying types and classifications of maintenance carried out by Facilities Management operations
- Experience of working in a fast moving and reactive service-oriented culture
- Experience in work allocation or work control
- Self-motivated, able to manage workload and work as a part of a team
- Excellent communication skills across all mediums including face to face and over the telephone

**Closing date**: Monday 14 August 2023