Service Coordinator

3 days ago


Hemel Hempstead, United Kingdom Pertemps Hemel Hempstead Full time

Pertemps Hemel Hempstead is currently looking for a well-established Service Coordinator that has had previous experience working in the plumbed drainage industry or a related industry. This role is a full time working direct for our client based in theheart of Hemel Hempstead's industrial estate.
Role and responsibilities
- Managing the planning and allocation for the service engineers.
- Be the point of service engineers, customers/clients.
- Maintain management system records for coordination of sales of service maintenance contracts.
- Compliance and filing.
- Handling client complaints effectively and efficiently.
- Taking client payments when required to.
- Raise and send purchase orders to buy stock when required.
- Create new accounts and produce client invoices.
- Data entry and reviewing post sales reports.
- Occasional visits to clients both in office and off site.
- Participation in the company on call rota at weekends (roughly one in 6)
Essential skills
- Scheduling and planned experience.
- Business administration skills.
- Excellent communication skills (written & verbal)
- Ability to work under pressure.
This role is Monday-Friday (additional 1 weekend in 6 on call rota)
Hours
- 9-hour shift between 7am-18:30pm
Pay
- between £24,000-£27,000 dependant on experience.


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