Radiotherapy Appointments Clerk

7 months ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

An exciting opportunity to work in the Radiotherapy Department

We are looking for a caring and highly motivated Radiotherapy Appointment Clerk to join our friendly and welcoming radiotherapy team at the Oxford Cancer Centre.

You will be part of a team committed to providing a high-quality, caring and compassionate service for patients. The appointment clerk role is essential to ensure the efficient pathway flow of patients through the Radiotherapy department.

Good communication, interpersonal and team working skills are essential for informing patients of their appointments & discussion with the wider team as well as being compassionate and adaptable.

You should be flexible in your approach to work, be able to act on your own initiative. Good computer skills are required.

As a department we are proud of our strong culture of learning and support, and we offer a comprehensive induction & training programme.

If you are looking to work in a friendly Radiotherapy centre, please get in touch
- Work as part of a team to schedule and book patient appointments for radiotherapy
- Provide a courteous scheduling service to patients and carers
- Communicate, mainly by phone, with patients & carers and the wider MDT regarding radiotherapy appointments
- Liaise with the Radiographers regarding patient's appointment

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community. We call thisDelivering Compassionate Excellence,and its focus is on our values of compassion, respect, learning, delivery, improvement, and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For a detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.



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