Ward Clerk

2 weeks ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases.

We are looking to recruit a part time Band 3 Ward Clerk to work closely with the clinical staff and Ward Manager on the Hyper Acute Stroke Unit.

The role will be to provide varied administrative support for the ward. Acting as a first point of contact in person or on the telephone for patients, relatives and visiting staff, welcoming them to the ward and dealing with any queries. Ensuring the electronic records for the patients are updated and dealing with any paperwork for their admission and discharge.

The working hours for this role are

Monday 16:30 - 20:00

Tuesday 16:30 - 20:00

Wednesday 16:30 - 20:00

This is not a flexible contract.

Full training for this post will be given.

The role lends itself to an individual with a great deal of initiative, someone who enjoys working within a varied working environment and someone who thrives on helping others. It is an exciting and busy role and would suit anyone with good hospital administration experience, can work to tight deadlines, has excellent customer service skills and can offer first class support to the team they will be working closely with.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases.

RESPONSIBILITIES

1. Act as a first point of contact in person or on the telephone for patients, relatives and visiting staff, welcoming them to the ward and dealing with any queries, including those relating to admission, discharge, visiting times, claiming expenses, accommodation, insurance and parking.

2. Assist patients who may wish to claim expenses.

3. Book and track medical records. Maintaining an organised and up-to-date filing system of notes using the ward trolley, ensuring that all medical records are in order before leaving the ward.

4. Liaise with other departments/hospitals to obtain medical records images and results for authorised users. File reports in the medical record.

5. Undertake other admin duties including managing post, filing, photocopying and ordering or stationary to ensure the smooth running of the ward.

6. Ensure all patient records are correct. Collect personal and confidential information from patients or relatives in order to complete the admissions process including assignment to correct consultant; and ensure patient admissions, discharges and transfers are recorded in a timely manner on the patient administration system. Ensure adherence with the Data Protection Act and Trust procedures in respect of confidentiality and the patient record.

7. Ensure that information on overseas patients is entered accurately onto EPR and communicated to the Overseas team, to ensure appropriate charges are processed.

8. Support the ward staff with arranging discharges, liaising with all necessary teams and coordinating patient transport as appropriate. Ensure that follow-up appointments are booked if required.

9. Monitor that discharge letters are completed before patients leave the ward. Report weekly to duty consultant any that are not done within 24 hours of discharge.

10. Ensure that transport for any discharges is booked at least 24 hours an advance. Be a ward ‘expert’ for transport booking ensuring that the nursing staff are able to book and check journeys.

11. Undertake surveys/audits as requested by the Ward Manager.

12. Provide cover for other ward clerks during periods of leave and absence.

13. To part


  • Ward Clerk

    3 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Orthopaedic short stay ward is a busy 25 bedded unit catering for a high volume of patients attending for elective surgical procedures. There are 2 ward clerks for the area to cover the busiest times on the ward when patients are admitted, discharged as well as paperwork and notes to be organised and processed. The ward clerk can often be one of the...

  • Ward Clerk

    2 months ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    **Job Title**: Ward Clerk **Base**: Acute Medicine and Rehabilitation Directorate **Grade**: Band 2 **Accountable to**: Ward Manager’s Assistant MAIN PURPOSE OF POST The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients...

  • Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Wenric Ward. Wenric is a 21 bedded Low secure ward within the specialised Service Directorate. Wenric ward is situated on the Littlemore Mental Health Centre site in the city of Oxford. You must have excellent communication skills, be reliable, punctual and work...

  • Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Tom's Ward is an acute, surgical children's ward which accommodates up to 20 patients between the ages of 0-12years. We are looking for part time applicant to work predominately on Thursday and Friday and to job share with our current ward clerk and become part of our larger multi disciplinary team. An exciting opportunity has arisen for a part-time, ward...

  • Ward Clerk

    2 months ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    The opportunity has arisen for a Ward Clerk to join the Phoenix Ward team, working part-time hours per week. We are looking for an enthusiastic, flexible, empathetic and self-motivated individual to work within our team. Previous experience of working in a similar role would be an advantage, though not essential as support and training will be provided.

  • Ward Clerk

    4 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Senior Ward Clerk for Bone Infection Unit. We are looking for a part-time dynamic and motivated individual to provide administrative and clerical support to the multi-disciplinary team based on the Bone Infection Unit (BIU). We are looking for someone with excellent IT skills. Knowledge and experience of using EPR (Electronic Patient Records) would also be...

  • Ward Clerk

    2 months ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Glyme ward. Glyme is a medium secure rehabilitation facility providing 17 single en-suite bedrooms (2 bedrooms are within a self-contained flat but remains within the medium secure unit). Glyme ward is situated at the Oxford Clinic on the Littlemore Mental Health...

  • Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking an enthusiastic and knowledgable Ward Clerk for our Children's Theatre Direct Admissions service. This runs Monday to Friday and the post holder will be expected to start 07:30. To be responsible for the reception of patients, relatives, carers and ambulance staff in a calm, professional and polite manner To provide excellent customer care...

  • Cmu-a Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to recruit a part time Band 2 Ward Clerk to work closely with the clinical staff and Ward Manager on one of our busy Acute General Medicine Wards - Ward CMU-A MAIN PURPOSE OF POST The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service...

  • Ward Clerk

    5 days ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Senior Ward Clerk for Bone Infection Unit.We are looking for a part-time dynamic and motivated individual to provide administrative and clerical support to the multi-disciplinary team based on the Bone Infection Unit (BIU).We are looking for someone with excellent IT skills. Knowledge and experience of using EPR (Electronic Patient Records) would also be an...

  • Ward Clerk

    4 weeks ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Wenric Ward. Wenric is a 21 bedded Low secure ward within thespecialisedService Directorate. Wenric ward is situated on the Littlemore Mental Health Centre site in the city of Oxford. You must have excellent communication skills, be reliable, punctual and work...

  • Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Wenric Ward. Wenric is a 21 bedded Low secure ward within thespecialisedService Directorate. Wenric ward is situated on the Littlemore Mental Health Centre site in the city of Oxford. You must have excellent communication skills, be reliable, punctual and work...

  • Ward Clerk

    5 days ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to recruit a part time Band 3 Ward Clerk to work closely with the clinical staff and Ward Manager on the Hyper Acute Stroke Unit. The hours of work are 7.5 hrs per week - Every Thursday. The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting...

  • Ward Clerk

    2 months ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to recruit a part time Band 3 Ward Clerk to work closely with the clinical staff and Ward Manager on the Hyper Acute Stroke Unit. The hours of work are 30 per week - Sunday, Monday, Tuesday and Wednesday. The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and...

  • Ward Clerk

    3 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit...

  • Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to recruit a part time Band 2 Ward Clerk to work closely with the clinical staff and Ward Manager on the Hyper Acute Stroke Unit. The hours of work are every Saturday - 7.5 hours per week. The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting...

  • Ward Clerk

    5 days ago


    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are seeking an enthusiastic and knowledgable Ward Clerk for our Children's Theatre Direct Admissions service. This runs Monday to Friday and the post holder will be expected to start 07:30.To be responsible for the reception of patients, relatives, carers and ambulance staff in a calm, professional and polite mannerTo provide excellent customer care that...

  • Ward Clerk

    3 weeks ago


    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases....

  • Ward Clerk

    2 months ago


    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases....

  • Ward Clerk

    3 weeks ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Glyme ward. Glyme is a medium secure rehabilitation facility providing 17 single en-suite bedrooms (2 bedrooms are within a self-contained flat but remains within the medium secure unit). Glyme ward is situated at the Oxford Clinic on the Littlemore Mental Health...