Head of Internal Communications

5 months ago

London, United Kingdom Department for Levelling Up, Housing and Communities Full time

**Details**:
**Reference number**:

- 357309**Salary**:

- £61,599-
- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 6**Contract type**:

- Permanent**Type of role**:

- Communications / Marketing**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Darlington, London, WolverhamptonAbout the job

**Job summary**:
DLUHC’s remit is broad and covers many of the government’s most important priorities. Whether that is delivering the homes the country needs, unlocking opportunities for levelling up across the UK, delivering a fairer deal for renters, landlords and leaseholders, to continuing our mission to end rough sleeping - DLUHC leads on high-profile government policies that dominate the national conversation and we need the very best communications professionals working in our team.

This is an exciting opportunity for an ambitious, motivated, collaborative and creative corporate communicator to lead the Internal Communications team. The role is fast-paced and varied with responsibility for leading the team that deliver a wide range of internal communications activity with a particular focus on the department’s policy and people communications. This will include supporting our policy teams to communicate their work internally, enabling our employees’ voices to be heard and coordinating the delivery of Civil Service-wide people campaigns as well as our own. Expert leadership, relationship-building and organisational skills are required for this role.

**Job description**:
Key Responsibilities:

- Lead the internal communications team with clear direction to support the team to deliver a strategy that supports the department’s business objectives and ensures staff feel empowered, connected and understand the part they play in the department’s success
- Develop the internal communications function to ensure it meets and exceeds Government Communication Service standards (from insight to evaluation)
- Lead the team to develop creative communication campaigns in support of key business and strategic objectives and shape all internal and engagement activity using a variety of insight to develop dynamic content
- Ensure the team delivers consistently high-quality content by quality assuring, evaluating the effectiveness processes and identify opportunities for improvement
- Coach, inspire, empower and upskill the Internal Communications team, to boost performance, boost internal communication capability to deliver visual, informative and engaging content and build resilience
- Provide regular communications advice to the Permanent Secretary and the Executive team on communications opportunities or emerging issues, offering practical solutions for managing the reputation of the organisation
- Build strategic partnerships with the People Capability and Change team, Private Office and the HR teams to ensure consistent and joined up internal and external communications on key themes

**Person specification**:
Person specification:

- You will be a proven and resilient leader with a track record of people management to be able to provide motivational leadership to the team
- You will be an experienced internal communications expert with knowledge and understanding of different types of content and channels, and how to plan activities using clear frameworks
- You will have extensive experience of creating and advising senior colleagues on Internal Communications strategies, and delivering high profile, multi-channel internal campaigns
- You will have expert written and verbal communications skills alongside an ability to develop effective working relationships with colleagues and being comfortable dealing with a range of stakeholders and negotiating and influencing at all levels
- You will have experience managing intranets, events (including logistics) and other communication activities and able to lead the team to deliver on all these elements
- You will have a great ability to work under pressure, manage competing priorities and changing deadlines, while demonstrating excellent planning, organisational and time management skill
- You will play an active role in the wider senior leadership team within the Communications directorate and contribute to plans that develop the whole team
- You will be required to be in London regularly (we also have communications team members in the Wolverhampton and Bristol offices) with all staff expected to be in the office or working on location at least three days a week

**Benefits**:

- Alongside your salary of £61,599, Department for Levelling Up, Housing and Communities contributes £16,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environmen

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