Administrator
6 months ago
Job title: Insurance/Private work administrator
Reports to: Reception & Admin Manager
**Summary of role**:
To provide an efficient process for completing all aspects of Private Work within the practice. To support the Administration Team with workflow and coding as necessary.
**Main duties/key tasks:
- **
Completing within the allocated time scales:
DVLA Fitness to drive reports.
DVLA Full medical reports.
D4 Taxi medicals.
Employment fitness reports.
Foster medicals.
Adoption medicals.
Navy/Army medical reports.
General practitioner reports.
PMA’s insurance reports.
Firearms renewals and new requests.
Record part 2s and monitor payment.
Co-operative funeral invoices.
DS1500
DWP
Subject access requests.
IGPR requests.
Power of attorneys
Capacity assessments.
**Equality and diversity**
The post-holder will:
Act in a way that recognises the importance of peoples’ rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation
Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behave in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights
Be aware of statutory procedures, local guidance and GDPR updates and processes.
To follow the guidance and practice policies and take action in the appropriate manner
**Health and safety**:
The post holder will:
Use personal security systems within the workplace according to practice protocols
Making effective use of training to update knowledge and skills
Monitor work areas and practices to ensure they are safe and free from hazards and conform to relevant legislation, policies, procedures and guidelines
**Confidentiality**:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- Attend regular staff meetings
- Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Contribute to the effectiveness of the team and make suggestions on ways to improve and enhance the team’s performance
- Ensure compliance with the requirements of the Data Protection Act 1998 and Caldicott principles at all times
- Ensure awareness of the requirements of the Care Quality Commission essential standards for primary care
- Participate in the practice’s staff appraisal scheme and take responsibility for own development, learning and performance
- Attend any internal or external training events which are deemed to be appropriate to the job role
- Assist the practice as necessary to achieve corporate objectives
- Assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice policies on Health & Safety and Security
**This is not an exhaustive list of duties and responsibilities of the post. You should understand that your job title and job description may be amended by the employer and that you may be called upon to carry out additional or other duties as may reasonably be required by the employer.**
**The nature of our business means that you must be flexible in your approach to your work in order to provide a quality service to our patients.**
**Job Type**: Part-time
Expected hours: 25 per week
**Benefits**:
- Company pension
- Employee discount
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Administrator
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