Customer Services Administrator
3 months ago
**What you’ll be doing**
- To provide a professional and welcoming reception service to all visitors to the College.
- Act as a primary point of contact for general enquiries to the College ensuring they are routed correctly and responded to in line with our service standards.
- Ensure the provision of an efficient and courteous switchboard service.
- Produce and issue status verification letters for pupils in line with requirements.
- Assist the Head’s PA with administrative duties as and when required.
**About You**
- Excellent interpersonal skills, with the ability to welcome visitors to the College in a polite and professional manner which is in keeping with an environment such as this.
- An excellent memory for faces and appointments.
- Take a pro-active, customer focused approach
Ability to work under pressure using own initiative, planning and prioritising, versatile and flexible.
**Required Qualifications & experience**
- Educated to GCSE Level or equivalent in English and Mathematics.
- Previous experience of working within an Independent School.
- Previous experience of working within a fast-paced customer service experience.
**Job Type**: Part-time
Pay: £12.00 per hour
Expected hours: 4 per week
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Gym membership
- On-site gym
- Sick pay
Schedule:
- Day shift
- Weekends only
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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