Customer Service Coordinator
5 months ago
Role Overview:
**In a Nutshell**
We are pleased to say, this role can accommodate agile working arrangements.
**This is a Fixed Term Contract for 12 months covering Maternity Leave.**
**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Agile working possible (dependent on role)
- Up to 33 days annual leave plus bank holidays
- Private Healthcare and Dental Insurance
- Competitive contributory pension scheme
- Life assurance - 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits
**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- Previous experience working within a similar environment
- Good understanding of Microsoft Office, Excel, Outlook
- Ability to handle complaints and difficult situations
- Touch Typing
- A calm and cheery personality
- Patience and calmness under pressure
- A sense of humour
- Good planning and organisations skills
- Problem solving and decision-making skills
- A polite, tactful and assertive attitude
- Excellent communications skills
- Good team working skills
Desirable
- 5 GCSE’s or equivalent including Maths & English
- Experience working for a residential house builder ideally within the customer facing environment
- An understanding of building regulations and legal obligations.
- A good understanding of written English Grammar
**More about the Customer Service Coordinator role **
- To address and respond to Customer issues in a prompt and organised way.
- To deliver an excellent customer service, understanding and empathy to our customers
- To liaise with internal departments and form excellent working relationships as part of the larger team.
- To communicate effectively and regularly with colleagues and management
- Issue instructions to Sub-contractors and follow up to ensure prompt resolution
- Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period.
- Keep our database system up to date at all times.
- Carry out general administrative duties.
- Work directly with the office manager to ensure our KPI’s are in line with company guidelines
- Learn and at all times adhere to the company Health and Safety requirements
**Finally, let’s tell you a bit more about us**
At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.
-
Customer Service Coordinator
5 months ago
Clifton, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We are pleased to say, this role can accommodate agile working arrangements. **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare - Competitive contributory pension...
-
Property Coordinator
5 months ago
Clifton, United Kingdom Connells Group Full timeAt** Allen & Harris**, part of the Connells Group, we're looking for a highly motivated Property Coordinator to complement our fantastic team in **Clifton**. As our Property Coordinator you will provide property management and tenancy administration support services to branches, landlords and tenants. This is a fantastic opportunity for an Administrator or...
-
Property Coordinator
6 months ago
Clifton, United Kingdom Connells Group Full timeAt** Allen & Harris**, part of the Connells Group, we're looking for a highly motivated Property Coordinator to complement our fantastic team in **Clifton**. As our Property Coordinator you will provide property management and tenancy administration support services to branches, landlords and tenants. **What’s in it for you as our Property...
-
Technical Coordinator
6 months ago
Clifton, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol North East, at our Bristol office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended...
-
Events and Customer Service Assistant
6 months ago
Clifton, United Kingdom Clifton College Full timeWe are looking for an adaptable and energetic Events and Customer Service Assistant to deliver exceptional customer service and contribute positively to our growing events and programming business. The Events and Customer Service Assistant will support our Commercial Directorate to generate income through the hire of events space, providing a venue for...
-
Customer Services Administrator
6 months ago
Clifton, United Kingdom CLIFTON COLLEGE Full time**What you’ll be doing** - To provide a professional and welcoming reception service to all visitors to the College. - Act as a primary point of contact for general enquiries to the College ensuring they are routed correctly and responded to in line with our service standards. - Ensure the provision of an efficient and courteous switchboard service. -...
-
Customer Service Assistant Level 1
5 months ago
Clifton, United Kingdom Wilko Full time**Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Clifton** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Fully Flexible Sunday-Saturday Between 8am-8pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and...
-
Sales Admin
2 weeks ago
Clifton, United Kingdom Advania UK Full timeRole: Sales Admin - Client CoordinatorLocation: ManchesterAbout Us: We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven...
-
Customer Experience Executive
6 months ago
Clifton, United Kingdom JUICE RECRUITMENT Full timeJuice Recruitment is delighted to be working with a luxury retail business, with the appointment of a Customer Experience Executive to join its expanding team. This well-established, family run business is leading in the industry. They are looking for a customer-focused individual who is passionate about delivering an exceptional service. You will be...
-
Customer Advisor
6 months ago
Clifton, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q *york clifton moor** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Advisor
5 months ago
Clifton, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 30 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £11.58 per hour* (Inclusive of an 27p per hour, store specific location allowance)** **B&Q York Clifton Moor** - **Rising to £12.48 from April 1st (Inclusive of an...
-
Customer Advisor
5 months ago
Clifton, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time / Part time - 30 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.85 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q York Clifton Moor 1232** We believe anyone can improve their home to make life...
-
Customer Team Member
6 months ago
Clifton, United Kingdom Coop Full time**Customer Team Member** - Location: Princess Victoria St, Bristol, BS8 4BX- Pay: £12 per hour- Contract: 12 hours per week + regular overtime, part time, permanent.- Working pattern: Varied shifts including early mornings from 6am, late evenings until 11pm and weekends. To be discussed at interview.- Full, paid training provided- - You must be aged 18 or...
-
Customer Experience Representative
3 weeks ago
Clifton, York, United Kingdom The TJX Company Full timeWe're seeking a skilled Customer Experience Representative to join our team. As a key member of our store's support team, you'll play a vital role in maintaining a clean and organized store environment.Key Responsibilities:Ensure a welcoming atmosphere for customers by maintaining a clean and organized store.Support and embody a positive store culture...
-
Customer Advisor
5 months ago
Clifton, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.85 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q York Clifton Moor 1232** We believe anyone can improve their home to make life...
-
Senior Customer Service Administrator
5 months ago
Clifton upon Dunsmore, United Kingdom Warrens Full time**Company Description** Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! Our Rugby site have an...
-
Customer Assistant
3 months ago
Clifton, United Kingdom Morrisons Full timeAbout The Role Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Market Street and Cafe departments, preparing our high quality in store products. We want all our customers to have the...
-
Fitness Facility and Coffee Shop Supervisor
6 months ago
Clifton, United Kingdom Eight Club Ltd Full timeAs a gym & Shop Supervisor, you will be responsible for overseeing the daily operations of our premise. Your duties will include: - Ensuring high-quality customer service is provided at all times - Managing and leading a team of shop staff - Monitoring inventory levels and placing orders as needed - Training new employees on coffee shop procedures and...
-
Barista
6 months ago
Clifton, United Kingdom Cobra Coffee Full timeAre you up for being part of the Starbucks experience? We’re looking for Baristas who can embrace our coffee culture! What to expect You’ll focus on making and serving quality beverages and products, maintaining a clean and comfortable store environment and embracing our values by delivering legendary customer service. You’ll also follow our...
-
Showroom Advisor
5 months ago
Clifton, United Kingdom B&Q Full time**About the role** **Showroom Advisor** **Part time - 28.25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£12.65 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q York Clifton Moor** We believe anyone can improve their home to make life better. Every day, we give...