Senior Registry Retention Specialist

2 weeks ago


London, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - HE - Registry & Student Records**Title**:

- Senior Registry Retention Specialist**Contract type**:

- QA HE Ltd FTC**Job advert**:
**Senior Registry Retention Specialist**

**Fixed Term Contract (12 Months)**

**London (EC1R 4TF)**

**Monday to Friday 9.00-5.30**

**On-Site: Although there is a degree of flexibility regarding home-working currently, this is an on-site**

**About the Position**:
**Do you possess a flair for creativity and lateral-thinking? Are you a fantastic administrator with an equal aptitude for telephone communication and great conflict-resolution?** Well, if you’ve answered yes to all that, then this role could be right up your street.Here at QAHE, we’re looking for a fabulous
- **Senior Registry Retention Specialist** into our market leading Registry team, initially on a
- **Fixed term Contract of 12 months.**

**The main aspects of this exciting role are**:
Supporting the Registry Retention Manager and working collaboratively with key stakeholders to drive student retention across all University Partnerships. You’ll be responsible for the collation, analysis and reporting of retention related student data and will support the implementation of new processes, procedures and working practices to support QA’s Student Retention Strategy.- You’ll also be responsible for conducting a number of administrative activities to support improved student retention, and form part of a new and exciting function within QA Higher Education.**Key Responsibilities**:

- Supporting the implementation and coordination of administrative activities and policies in line with QA’s Student Retention Strategy
- Management of the Registry Retention department mailbox and responsibility for query management
- Responsibility for managing and tracking student referrals to multiple student support departments
- Supporting the implementation of new processes, procedures and working practices in order to support retention initiatives and the accurate reporting of retention statistics
- Data collation, monitoring and analysis of the student journey in order to support in identifying at risk students and trends in student engagement and retention
- To provide administrative support on all retention related pilots and initiatives
- (Scroll to the bottom of this advert to read the full Job-Description)**About You**:
**This role would be a great fit if you’re someone with exceptional organisational, problem-solving and planning skills, and, whilst you don’t need to have worked in the Higher Education sector before, we’d love you to be able to tick the following boxes, too**:

- Excellent communication and interpersonal skills
- Organisational awareness
- Excellent literacy and numerical skills
- Flexible and adaptable to change
- Experience of supporting student retention related initiatives
- Experience of working with external Partners
- developing and maintaining positive working relationships
- Experience of managing and prioritising a complex workload
- Experience of analysing and reviewing data
- #LI-On-Site- #LI-CC2- #LifeAtQA**What We'll Do For You**:
**Still not convinced...? Then how about this ?**

**What We’ll Do For You**

Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job.**Our perks**:
You’ll work hard and do great things for us, so we’ll make sure your efforts and achievements are well-rewarded with an attractive package and benefits include:
- Competitive salary
- 27 days holiday plus ability to purchase 5 more days
- 3 days a year fully paid training,
- 2 days a year paid charity volunteering
- Medicash (healthcare moneyback scheme)
- £500 referral scheme
- A superb Gymflex scheme
- Our own BenefitsHub to receive loads of discounts

**Want to know about QA Higher Education?**

**We’re the UK's leading provider of tech and digital skills, including funded workplace learning programmes, university programmes, and apprenticeships.** As part of the QA Group, we believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us.From courses in Business to Cyber Security and more, we work closely with our partner universities to provide excellent teaching. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees.**Equal Opportunities**:
You’ll instantly be welcomed into our team and here, we celebrate our diversity. We’ve won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one, and you’ll have a work buddy to call on anytime from the get-go.Vacancy location

**Location**:

- London, London, London (Rosebery Avenue)**Job Description**:
**Attachment****:

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