Patient Flow-coordinator

1 week ago


London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

To support the emergency and AMU teams to provide effective, efficient service to patients that meets national targets for delivery through the facilitation of appropriate flow of patients through the Emergency Department and AMU, and providing timely admissions and safe discharges whilst ensuring the patients’ experience is that set by the trust values.

Monitoring patient length of stay in the ED, working with the multidisciplinary team to minimise breaches of the national 4 hour target and assisting departmental staff to facilitate patient movement through the department. Managing the inflow of patients from ED to AMU and liaising with fellow Patient Flow Coordinators and clinical staff in other parts of the hospital to facilitate patient flow

With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.

Their main site, St George’s Hospital in Tooting - one of the country’s principal teaching hospitals - is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

**Please see the attached supporting document which contains more information about the role



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