Paediatric Diabetes Network Administrator
6 months ago
The post holder is responsible for supporting the ongoing delivery of the Network’s work plan, which is informed by the National Paediatric Diabetes Strategy. The aim of the Network is to support member units to improve the standards of care and outcomes for children & young people with Diabetes.
The postholder will deal directly with patients and public, independent providers and other healthcare professionals either face to face or via telephone or correspondence, ensuring all feedback is managed appropriately and acknowledged.
The post holder will foster constructive relationships within the Trust and externally to ensure sound and effective two-way communication between the Network and healthcare professionals, service users, external agencies and the public.
The post holder will maintain an active understanding of current thinking and innovative interventions / programmes regarding diabetes management both locally and nationally.
The post holder will support teams to use and input into data reporting systems where necessary and provide help and guidance.
We are looking for
An individual with excellent communication and people skills, and someone who is empathetic and
A team player who is flexible, adaptable, ready to help their colleagues with a ‘can do’ attitude and able to modify their approach of working depending on the situation.
To deliver an effective and competent level of administrative support to the Network and its members, and consistently deliver a service which promotes good patient outcomes and effective working relationships.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
**Job Title**: Paediatric Diabetes Network Administrator
**Base**: Diabetes team, John Radcliffe Hospital & remote working
**Grade**: 4
**Hours of work**: 7.5
**Directorate**: Children’s services
**Responsible to**: Network Manager, Thames Valley Paediatric Diabetes Network
**Accountable to**: Network Chair, Thames Valley Paediatric Diabetes Network
KEY WORKING RELATIONSHIPS
Network Chair and Network Manager, Multi-disciplinary clinical staff, Clinical administration teams, IT department, General Practitioners, commissioning teams, Charities and Parent representatives and wider parents and families, and Industry representatives.
JOB OVERVIEW
The post holder is responsible for supporting the ongoing delivery of the Network’s work plan, which is informed by the National Paediatric Diabetes Strategy. The aim of the Network is to support member units to improve the standards of care and outcomes for children & young people with Diabetes.
The postholder will deal directly with patients and public, independent providers and other healthcare professionals either face to face or via telephone or correspondence, ensuring all feedback is managed appropriately and acknowledged.
The post holder will foster constructive relationships within the Trust and externally to ensure sound and effective two-way communication between the Network and healthcare professionals, service users, external agencies and the public.
The post holder will maintain an active understanding of current thinking and innovative interventions / programmes regarding diabetes management both locally and nationally.
The post holder will support teams to use and input into data reporting systems where necessary and provide help and guidance.
We are looking for
An individual with excellent communication and people skills, and someone who is empathetic and
A team player who is flexible, adaptable, ready to help their colleagues with a ‘can do’ attitude and able to modify their approach of working depending on the situation.
KEY RESPONSIBILITIES
To deliver an effective and competent level of administrative support to the Network, and consistently deliver a service which promotes good outcomes for our members and effective working
Able to work unsupervised and on own initiative, with a flexible/adaptable approach, ensuring work is completed within agreed timescales, to a high standard, and ensuring a timely response to requests for information or
To effectively communicate with staff at all levels of the trust, partner agencies, and members of the public, demonstrating the trust
Deal with routine enquiries from staff or members of the public in
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